Display resolution problem

Hi guys,

rhino crushed and after that I reopen the file, the display resolution changed. And can’t find the way to reset them to default. not even sure what happend. but moving around the 3d model also got a lot harder

(before)

now

Hope I have explained myself

Thank you so much in advance!!

Hello -

Please run the SystemInfo command in Rhino and copy/paste the results here.

-Pascal

Rhino 7 SR1 2020-12-8 (Rhino 7, 7.1.20343.09491, Git hash:master @ 350b20978b4fcd75493212fbd3c4248983612f86)
License type: Evaluation, build 2020-12-08
License details: Stand-Alone
Expires on: 2021-06-10

Windows 10.0.19042 SR0.0 or greater (Physical RAM: 16Gb)

Computer platform: LAPTOP - Plugged in [96% battery remaining]

Non-hybrid graphics configuration.

Secondary graphics devices.
NVIDIA GeForce RTX 2060 (NVidia) Memory: 6GB, Driver date: 12-17-2018 (M-D-Y).
> Integrated acclerated graphics device (shares primary device ports)
- This device is not being used
Intel(R) UHD Graphics 630 (Intel) Memory: 1GB, Driver date: 9-5-2020 (M-D-Y).
> Integrated graphics device with 0 adapter port(s)
- There are no monitors attached to this device. Laptop lid is probably closed

ATTENTION:
No graphics device is being used. Either an error occurred on startup, or certain devices have been disabled.
See below for any possible configuration changes that may help resolve this issue.

  • Any hardware configuration or cabling changes you make will require that you restart Rhino.

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Microsoft Corporation
Render version: 0.0
Shading Language: Not supported
Driver Date: 12-17-2018
Driver Version: 25.21.14.1749
Maximum Texture size: 1024 x 1024
Z-Buffer depth: 32 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 6 GB

Rhino plugins that do not ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Tibidabo\Tibidabo.rhp “Tibidabo”
C:\Program Files\Rhino 7\Plug-ins\Tibidabo\VisualARQ.rhp “VisualARQ”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

Hello - it looks like you need to install or reinstall the GPU drivers - I’d get the latest from the NVidia website.

-Pascal

Thank you very much, will see if this fixes the problem!!

Also…

Please update your Rhino version to at least 7.5.
-wim