Display problems

A colleague have a problem with missfitted shadings in Rhinofile with multiple linked blocks.
The file is fine for everyone else in the workgroup and I suspect the ghraphics in the laptop.
The GPU is Quadro T2000.
Has anyone a clue?

Hej Fredrik -
Please have your colleague run the Rhino SystemInfo command and post that information here.
takker,
-wim

Hi Wim!
I seems like the quadro is disabled in Rhino and runs on UHD GPU only. I tried to dedicate rhino to only run on Quadro but it didnt work. We will try to update GPU driver later, (organization locked)

Rhino 7 SR18 2022-5-4 (Rhino 7, 7.18.22124.03001, Git hash:master @ b2a1120bcb32e1f6da66a421cd7162a18a9f0cd9)
License type: Commercial, build 2022-05-04
License details: Stand-Alone

Windows 10.0.19042 SR0.0 or greater (Physical RAM: 32Gb)

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Non-hybrid graphics configuration.
Primary display: DisplayLink USB Device (DisplayLink) Memory: 0MB, Driver date: 4-16-2020 (M-D-Y).
> External USB display device with 2 adapter port(s)
- Secondary monitor attached to adapter port #0
- Windows Main Display attached to adapter port #1
Primary OpenGL: GDI Generic: Microsoft Corporation. OpenGL Ver: 1.1.0
> No graphics device is being used for OpenGL

Secondary graphics devices.
NVIDIA Quadro T2000 with Max-Q Design (NVidia) Memory: 4GB, Driver date: 1-31-2020 (M-D-Y).
> Integrated accelerated graphics device (shares primary device ports)
- This device is not being used
DisplayLink USB Device (DisplayLink) Memory: 0MB, Driver date: 4-16-2020 (M-D-Y).
> External USB display device with 0 adapter port(s)
- There are no monitors attached to this device. Laptop lid is probably closed
Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 2-5-2020 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Secondary monitor is laptop’s integrated screen or built-in port

ATTENTION:
No graphics device is being used. Either an error occurred on startup, or certain devices have been disabled.
See below for any possible configuration changes that may help resolve this issue.

The “Main Display” is conncected to an external USB display port device, which is preventing the
proper video drivers from being loaded by Windows.

  • Recommended:
    • Use Windows’ Display Settings to configure the laptop screen as the “Main Display”.
    • Or, unplug a monitor and plug it into a built-in video port (HDMI/DP) on the laptop.
      Then use Windows’ Display Settings to configure that monitor to be the “Main Display”.
  • Any hardware configuration or cabling changes you make will require that you restart Rhino.

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 0.0 (primary GPU’s maximum)

Anti-alias mode: None
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Microsoft Corporation
Render version: 0.0
Shading Language: Not supported
Driver Date: NA
Driver Version: NA
Maximum Texture size: 1024 x 1024
Z-Buffer depth: 32 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 64 MB

Rhino plugins that do not ship with Rhino
C:\Users\chad\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\NVIDIADenoiser\0.4.0\NVIDIADenoiser.Windows.rhp “NVIDIADenoiser.Windows” 0.4.0.0

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.18.22124.3001
C:\Program Files\Rhino 7\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 7\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 7\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.18.22124.3001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.18.22124.3001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\Alerter.rhp “Alerter”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.18.22124.3001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.18.22124.3001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\BlockEdit.rhp “BlockEdit” 7.18.22124.3001
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

Problem solved!! It was a Dell display dock who caused the display problem. We just disconnected and connected the dock again and the Quadro showed up in the OpenGL settings.

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