Display problem Rhino 6

Hi,

Don’t know if this is already discussed.
Movie attached describes a problem where objects are not shown until they are selected.
Zooming in doesen’t make them show either.
The problem occurs sometimes and is fixed if the document is closed and then reopened. (that’s why I attached the movie.)
So the problem isn’t repetable in that matter.

Best regards

Hello - can you run the SystemInfo command in Rhino and post the results here?

thanks,

-Pascal

Maybe a far-from-origin problem? The camera/target info in object properties show some pretty big numbers. Perhaps something worth checking out.

I’ll try tomorrow,
It’s a collegue that has had the problem from which I recorded the issue.
hopefully he hasn’t closed it down and I can collect the info.
Otherwise I will have to wait until next time it pops up in the department.

Thanks in advance!

Hi again,

here is the system info.

Rhino 6 SR10 2018-10-15 (Rhino 6, 6.10.18288.23181, Git hash:master @ 1cd507cf6e8504d40542cec95ec2dab4e2d56e3e)
Licence type: Commercial, build 2018-10-15
License details: LAN Zoo Network Node

Windows 10.0 SR0.0 or greater (Physical RAM: 16Gb)
Machine name: SWMIKBRO

GeForce GTX 780 Ti/PCIe/SSE2 (OpenGL ver:4.5.0 NVIDIA 353.54)

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.5
Shading Language: 4.50 NVIDIA
Driver Date: 7-13-2015
Driver Version: 10.18.13.5354
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 3 GB

C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.10.18288.23181
C:\Program Files\Rhino 6\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 6\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 6\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.10.18288.23181
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\Alerter.rhp “Alerter”
C:\Program Files\Rhino 6\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 6.10.18288.23181
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.10.18288.23181
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.10.18288.23181
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

Hello - this driver is old enough that updating it is the first thing that I’d try.

-Pascal

Hi Pascal,

Thanks, we’ll give that a try first.
Get back to you if it won’t fix the problem.

Cheers

Hi again,

We have uppdated the grafics and still the problem occurs.
Here i a new systeminfo where the problem occurs.
I could send more videos, but in that case I will have to send it as private files.
It has happened in 3 computers the last 4 days at the department.
The only ting that we have found out as common is that the problem occurs somewehere after changing in “Annotation Styles”

Hope this help a bit.

Rhino 6 SR10 2018-10-23 (Rhino 6, 6.10.18296.11021, Git hash:master @ 8f369631e4ea2149f6415ec3bb4689e5dc18acb6)
Licence type: Commercial, build 2018-10-23
License details: LAN Zoo Network Node

Windows 10.0 SR0.0 or greater (Physical RAM: 16Gb)
Machine name: SWANDAND

GeForce GTX 780 Ti/PCIe/SSE2 (OpenGL ver:4.6.0 NVIDIA 391.35)

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 3-23-2018
Driver Version: 23.21.13.9135
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 3 GB

C:\Program Files\Rhino 6\Plug-ins\SolidTools.rhp “SolidTools”
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.10.18296.11021
C:\Program Files\Rhino 6\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 6\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.10.18296.11021
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\Alerter.rhp “Alerter”
C:\Program Files\Rhino 6\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 6.10.18296.11021
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.10.18296.11021
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.10.18296.11021
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

Hello - another thing to check is the size - 3d size of the model - if you zoom extents and look at the camera coordinates in the Properties panel, are the numbers reasonable?
-Pascal

In Windows Device Manager > Display adapters, I suspect you also have an Intel chip with an old driver.
Right-click on it, properties, Driver tab.
What’s the date?

Don’t know if it applies here, but I had this problem, discovered I had inadvertently selected “selected objects only” in my render settings for the viewport. unchecked that and was good to go. Easy solution, that might not apply to your situation … . Good luck !

Hi again,

@pascal - We’ll check this next time it occurs. But yes we work with quite big files. This picture is from our Template
image

@John_Brock - We’ll check this as well, thank you for the note

@cfee - Nice thinking. Would you mind explain more precise where to find this option?

Thanks all for the help!

Hi again,

All graficdrives are now up to date.
The problem is still there dough. But now we can reproduce the problem.
I have a new movie to upload, but this contains confidential material. Where do I upload it?

What we have found is that it seams to happen after we change something in the options->annotation styles like length units-> length factor or so.
After this we select a paperspace and then all lines disapers. selecting them makes them shown again

Best regards

You can upload that video here:
https://www.rhino3d.com/upload
Make sure to paste the url of this discourse thread in the Comments field!

This issue is logged as item RH-49547.

Can you explain where the “selected objects only” setting is? Thank you