Crash on print to pdf

Rhino Rhino for Windows
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1

Edit: I’m pretty certain I narrowed the problem down - I was running out of VRAM.

Hi,

Today I’ve tried to do prints to pdf (A2, 600dpi, raster; both rendered view and custom view) using the RhinoPDF setting through _Print. I’ve tried this on both my desktop and laptop, and Rhino just CTDs without even throwing an error log or a “program has stopped responding” message. Today is the first time I’ve had the problem, on either machine, running SR12, and I was running _Prints earlier in the week without an issue. Below are the SystemInfo prints for both my machines:

Rhino 6 SR12 2019-1-29 (Rhino 6, 6.12.19029.6381, Git hash:master @ ae9d7fba5fda0b43002dc44a34e059a9a382db04)
License type: Educational, build 2019-01-29
License details: Cloud Zoo. In use by: JD_UCA ()

Windows 10.0 SR0.0 or greater (Physical RAM: 62Gb)
Machine name: *********

Non-hybrid graphics.
Primary display and OpenGL: NVIDIA GeForce GTX 1070 (NVidia) Memory: 8GB, Driver date: 1-11-2019 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 417.71

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 1-11-2019
Driver Version: 25.21.14.1771
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.12.19029.6381
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.12.19029.6381
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Users\Jess Dowson\AppData\Roaming\McNeel\Rhinoceros\6.0\Plug-ins\PanelingTools (6caed836-bc06-4ebc-b1fd-e10886a0dc94)\2018.3.1.650\PanelingTools.rhp “PanelingTools”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.12.19029.6381
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.12.19029.6381
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 6\Plug-ins\NamedPositions.rhp “Named Position”

Rhino 6 SR12 2019-1-29 (Rhino 6, 6.12.19029.6381, Git hash:master @ ae9d7fba5fda0b43002dc44a34e059a9a382db04)
License type: Educational, build 2019-01-29
License details: Cloud Zoo. In use by: JD_UCA ()

Windows 10.0 SR0.0 or greater (Physical RAM: 16Gb)
Machine name: ***************

Hybrid graphics system.
Primary display: Intel® UHD Graphics 620 (Intel) Memory: 1GB, Driver date: 9-26-2018 (M-D-Y).
Primary OpenGL: NVIDIA GeForce GTX 1060 (NVidia) Memory: 6GB, Driver date: 2-6-2019 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 418.91

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 2-6-2019
Driver Version: 25.21.14.1891
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 6 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.12.19029.6381
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.12.19029.6381
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Users\Jess Dowson\AppData\Roaming\McNeel\Rhinoceros\6.0\Plug-ins\PanelingTools (6caed836-bc06-4ebc-b1fd-e10886a0dc94)\2018.3.1.650\PanelingTools.rhp “PanelingTools”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.12.19029.6381
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.12.19029.6381
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 6\Plug-ins\NamedPositions.rhp “Named Position”

I’m perplexed as to what could suddenly be causing the programme to throw a wobbly. Does anyone have any ideas?

KR,

Jess

2

Do you know if anything was changed on your system? A Windows update, for example?
Is this now crashing with any file or only on specific files?

3

I have a feeling that both machines have had a significant Windows Update in the past week or two; although precisely when I cannot remember. It has been crashing with two different files so far, I’m going to load up another completely unrelated file to see if I have the same issue with that.

*EDIT: I just went through and updated the GFX drivers on the desktop, and went to re-print one of the previously problematic files. The view in question printed to PDF without issue. Maybe I’m just having bad luck today with machines, I’ll do a few more and see if the problem reappears. I haven’t tried on the laptop yet - but both desktop and laptop should now be running the same GFX driver version.

4

Any chance the file has “Bad objects” in it?

Run SelBadObjects and see what is selected.