Every time I enter my email address to get the Rhino for Mac download I get this error. I’ve tried multiple browsers and internet connections. I am on 10.9.4.
@pascal nope, I’m getting the same error screen
Hmm- as far as I can see this is all up and running - I guess I would clear browser caches… any firewalls involved here?
-Pascal
@pascal cleared browser caches in safari, firefox, and chrome then tried again and it still didn’t work. When I switched to my phone hotspot however I was able to download it but it is going very slowly. What types of firewalls could be blocking it do you think?
HI
I’m sorry you’re having problems.
I just went here:
http://www.rhino3d.com/download/rhino-for-mac/5.0/wip
Entered my email addresss
and was redirected to here:
http://www.rhino3d.com/download/rhino-for-mac/5.0/wip
The page was displaying my key code.
I clicked on the big, red Download Now button and the download started,
What are you doing differently?
I had the exact same problem in multiple browsers and with caches cleared. I went here: http://www.rhino3d.com/download/rhino-for-mac/5.0/wip entered my email address and was redirected to here: http://www.rhino3d.com/download/rhino-for-mac/5.0/wip which looked like
@brian:
Any ideas?
I just got home from campus and am able to download with no problems over my home wifi connection. To see if test if this was a problem with the university’s network I initiated a VPN connection from home. Again I was able to download with no problems. While this is inconclusive, I would try connecting to a different internet connection if possible to see what happens.
Hi, The problem was on our end - we had a server that was misbehaving in the Seattle office. It has been reprimanded and promises to do better next time.
Thanks for testing it out.
@brian It works for me now on all my browsers and both networks! Even though I already got it downloaded slowly myself I was planning to teach a workshop with it and was worried about people having trouble using the link on our office network a.k.a. thank you so much!
same problem here
@brian I’m seeing the same thing from where I sit.
I get the same error message, unfortunately
I just left a message for for @brian so it should get sorted toon.
Great, thanks!
Yeah, it was working for a while this morning and then broke again. It should be working again now. Sorry for the inconvenience.
thanks for awesome support!
It’s still broken, can you wake it up again?
@brian - still not able to download Rhino for Mac. Same server error page…