Cannot launch Rhino5 (86)


#1

Hi all,
I’m having problem launching Rhino 5 (86), no problem with Rhino 4 or Rhino 5 (64), just Rhino5 (86). When double click the icon it just kept me waiting and eventually nothing came out…how do I repair this?

thanks,


(John Brock) #2

Here’s a link to a support page that will help you figure out the problem:
http://wiki.mcneel.com/rhino/crashhelp

Good luck


(Pascal Golay) #3

Hello- first, I’d make sure all Rhinos are closed - in Task Manager > Processes, (or reboot) and try again. If you get no action, try starting Rhino in safe mode - there is an icon for that in the Rhinoceros program group. Any luck that way?

-Pascal


#4

I tried rhino5 safe mode, as soon as I double click the icon I saw a splash of the rhino 5 logo for 2 sec and disappeared like application has closed.


(Pascal Golay) #5

Hi - see if running Rhino directly from the Rhino.exe in the installation folder works better-bypass the start screen stuff, in other words. Also, make sure all Rhinos are closed in taskManager before testing.

-Pascal


#6

Hi Pascal,
In C:\Program Files (x86)\Rhinoceros 5.0 I only see 3 folders: Plugins, Profile defaults and System. If I search *.exe the results were Rhino4.exe , InstallLicense.exe, OpenGLTest.exe, RmaErrorReporting.exe, rhiexe.exe and SketchUpConverter.exe. There’s no Rhino5.exe in there.
In Task Manager DRSpawner is there tha’s all.

thanks,

Freddy


#7

Hi,

The Rhino5(x86)'s name is Rhino4.exe for the x64 it is Rhino.Exe
Rhino5.exe does not exist ^^

And it’s hidden in the System Folder.

Cheers


#8

Hi Jody1989,
Thanks.
So I went in to: C:\Program Files (x86)\Rhinoceros 5.0\System–> double click Rhino4.exe, nothing happens…


(Kelvin Cheng) #9

Freddy,

Right-click on Rhino4.exe and select “Run as administrator”. If Rhino is closed too, go check Windows Event Viewer. Maybe Windows has a log about the reason for Rhino4.exe there.

Open Event Viewer
http://windows.microsoft.com/en-us/windows/open-event-viewer#1TC=windows-7


#10

Hi Kelvin,
“Run as administrator” did not work…
In Event viewer:
Summary of Administrative Events—> warning—> under Source–>Mcneel Update Service (verson 5.8), nothing particularly about Rhino4.exe.