All viewports BLACK, mac updated, losts of space, but BLACK

SILVIA_REY · July 10, 2022, 4:37pm

started a drawing, worked for 2 hours,saved and closed.
Now everytime I try to open it again, I see BLACK, happens with every drawing.
I have the last version of MAC and Rhino, read all FAQs but still, I just cant use the app

JimCarruthers · July 10, 2022, 5:01pm

Run systemInfo and post the results here…

encephalon · July 10, 2022, 5:49pm

also use the command 4view twice in a row and see if that helps

SILVIA_REY · July 11, 2022, 9:26pm

Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro17,1
Chip: Apple M1
Total Number of Cores: 8 (4 performance and 4 efficiency)
Rhino 7 SR19 2022-6-29 (Rhino 7, 7.19.22180.09002, Git hash:master @ 87eeb0270c74a3e5ecc603402afbf263ed32b37d)
License type: Evaluation, build 2022-06-29
License details: Cloud Zoo
Expires on: 4548017-03-01

Apple macOS Version 12.4 (Build 21F79) (Physical RAM: 8Gb)
Rhino is running in Rosetta2 on Apple Silicon
Mac Model Identifier: MacBookPro17,1
Language: en (MacOS default)

Apple M1 (OpenGL ver:4.1 Metal - 76.3)

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Apple
Render version: 4.1
Shading Language: 4.10
Maximum Texture size: 16384 x 16384
Z-Buffer depth: n/a
Maximum Viewport size: 16384 x 16384
Total Video Memory: 5461 MB
Graphics: Apple M1
Displays: Unknown (255dpi 2x)

Graphics processors
Apple M1
Color LCD (1440 x 900 @ 60.00Hz)

USB devices
None

Bluetooth devices
None

Third party kernel extensions
None

Third party plugins
/usr/lib/swift/libswiftCloudKit.dylib
/usr/lib/swift/libswiftCore.dylib
/usr/lib/swift/libswiftCoreData.dylib
/usr/lib/swift/libswiftCoreFoundation.dylib
/usr/lib/swift/libswiftCoreGraphics.dylib
/usr/lib/swift/libswiftCoreLocation.dylib
/usr/lib/swift/libswiftDarwin.dylib
/usr/lib/swift/libswiftDispatch.dylib
/usr/lib/swift/libswiftFoundation.dylib
/usr/lib/swift/libswiftIOKit.dylib
/usr/lib/swift/libswiftObjectiveC.dylib
/usr/lib/swift/libswiftXPC.dylib
/usr/lib/swift/libswiftos.dylib
/usr/lib/swift/libswift_Concurrency.dylib
/usr/lib/swift/libswiftAppKit.dylib
/usr/lib/swift/libswiftCoreImage.dylib
/usr/lib/swift/libswiftMetal.dylib
/usr/lib/swift/libswiftQuartzCore.dylib
/usr/lib/swift/libswiftCryptoTokenKit.dylib
/usr/lib/swift/libswiftAccelerate.dylib
/usr/lib/swift/libswiftContacts.dylib
/usr/lib/swift/libswiftCoreAudio.dylib
/usr/lib/swift/libswiftCoreML.dylib
/usr/lib/swift/libswiftCoreMedia.dylib
/usr/lib/swift/libswiftOSLog.dylib
/usr/lib/swift/libswiftVision.dylib
/usr/lib/swift/libswiftsimd.dylib
/usr/lib/swift/libswiftNetwork.dylib
/usr/lib/swift/libswiftDemangle.dylib
/usr/lib/swift/libswiftFileProvider.dylib
/usr/lib/swift/libswiftIntents.dylib
/usr/lib/swift/libswiftPrivate_BiomePubSub.dylib
/usr/lib/swift/libswiftPrivate_BiomeStreams.dylib
/usr/lib/swift/libswiftUniformTypeIdentifiers.dylib
/usr/lib/swift/libswiftAVFoundation.dylib
/usr/lib/swift/libswiftCoreMIDI.dylib
/usr/lib/log/liblog_network.dylib

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCycles.rhp “RhinoCycles” 7.19.22180.9002
/Applications/Rhino 7.app/Contents/PlugIns/NamedSnapshots.rhp “Snapshots” 7.19.22180.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/GrasshopperPlugin.rhp “Grasshopper” 7.19.22180.9002
/Applications/Rhino 7.app/Contents/PlugIns/PanelingTools.rhp “PanelingTools” 7.19.22180.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Commands.rhp “Commands” 7.19.22180.9002
/Applications/Rhino 7.app/Contents/Frameworks/RhMaterialEditor.framework “Renderer Development Kit” 7.19.22180.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RDK_EtoUI.rhp “RDK_EtoUI” 7.19.22180.9002
/Applications/Rhino 7.app/Contents/PlugIns/Displacement.rhp “Displacement” 7.19.22180.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoRenderCycles.rhp “Rhino Render” 7.19.22180.9002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoDLR_Python.rhp “IronPython” 7.19.22180.9002
/Applications/Rhino 7.app/Contents/PlugIns/RhinoRender.rhp “Legacy Rhino Render” 7.19.22180.1002

SILVIA_REY · July 11, 2022, 9:28pm

I ran it, but nothing happened. first time, the screen moved a little bit, but thats all

Japhy · July 11, 2022, 9:53pm

Please upload your file and reference your threads in the report.

Thanks

https://www.rhino3d.com/upload

Japhy · July 12, 2022, 11:44am

A post was merged into an existing topic: Snap just wont work

Japhy · July 12, 2022, 11:40am

A link to the threads would suffice.

SILVIA_REY · July 10, 2022, 4:44pm

I cant even draw a rectangle or a single line snap point it to any determined place (endpoint, intersection, tangent, perpendicular…nothing) I tried everything, have the latest version of Rhino , and of MAC . searched in Settings-Advanced all the options the FAQs suggested, but nothing, the program is resulting completely useless so far ( and I already opened another topic because on top of it, when I reopened my drawing next day I started, I just saw everything BLACK)

SILVIA_REY · July 10, 2022, 4:44pm

I cant even draw a rectangle or a single line snap point it to any determined place (endpoint, intersection, tangent, perpendicular…nothing) I tried everything, have the latest version of Rhino , and of MAC . searched in Settings-Advanced all the options the FAQs suggested, but nothing, the program is resulting completely useless so far ( and I already opened another topic because on top of it, when I reopened my drawing next day I started, I just saw everything BLACK)

Japhy · July 10, 2022, 5:02pm

What is your system info? (type systemInfo in the command line)

Black screen is typically an indication of hardware not meeting minimum system requirements.

SILVIA_REY · July 11, 2022, 9:31pm

Rhino 7 SR19 2022-6-29 (Rhino 7, 7.19.22180.09002, Git hash:master @ 87eeb0270c74a3e5ecc603402afbf263ed32b37d)
License type: Evaluation, build 2022-06-29
License details: Cloud Zoo
Expires on: 4548017-03-01

Apple macOS Version 12.4 (Build 21F79) (Physical RAM: 8Gb)
Rhino is running in Rosetta2 on Apple Silicon
Mac Model Identifier: MacBookPro17,1
Language: en (MacOS default)

Apple M1 (OpenGL ver:4.1 Metal - 76.3)

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Apple
Render version: 4.1
Shading Language: 4.10
Maximum Texture size: 16384 x 16384
Z-Buffer depth: n/a
Maximum Viewport size: 16384 x 16384
Total Video Memory: 5461 MB
Graphics: Apple M1
Displays: Unknown (255dpi 2x)

Graphics processors
Apple M1
Color LCD (1440 x 900 @ 60.00Hz)

USB devices
None

Bluetooth devices
None

Third party kernel extensions
None

Third party plugins
/usr/lib/swift/libswiftCloudKit.dylib
/usr/lib/swift/libswiftCore.dylib
/usr/lib/swift/libswiftCoreData.dylib
/usr/lib/swift/libswiftCoreFoundation.dylib
/usr/lib/swift/libswiftCoreGraphics.dylib
/usr/lib/swift/libswiftCoreLocation.dylib
/usr/lib/swift/libswiftDarwin.dylib
/usr/lib/swift/libswiftDispatch.dylib
/usr/lib/swift/libswiftFoundation.dylib
/usr/lib/swift/libswiftIOKit.dylib
/usr/lib/swift/libswiftObjectiveC.dylib
/usr/lib/swift/libswiftXPC.dylib
/usr/lib/swift/libswiftos.dylib
/usr/lib/swift/libswift_Concurrency.dylib
/usr/lib/swift/libswiftAppKit.dylib
/usr/lib/swift/libswiftCoreImage.dylib
/usr/lib/swift/libswiftMetal.dylib
/usr/lib/swift/libswiftQuartzCore.dylib
/usr/lib/swift/libswiftCryptoTokenKit.dylib
/usr/lib/swift/libswiftAccelerate.dylib
/usr/lib/swift/libswiftContacts.dylib
/usr/lib/swift/libswiftCoreAudio.dylib
/usr/lib/swift/libswiftCoreML.dylib
/usr/lib/swift/libswiftCoreMedia.dylib
/usr/lib/swift/libswiftOSLog.dylib
/usr/lib/swift/libswiftVision.dylib
/usr/lib/swift/libswiftsimd.dylib
/usr/lib/swift/libswiftNetwork.dylib
/usr/lib/swift/libswiftDemangle.dylib
/usr/lib/swift/libswiftFileProvider.dylib
/usr/lib/swift/libswiftIntents.dylib
/usr/lib/swift/libswiftPrivate_BiomePubSub.dylib
/usr/lib/swift/libswiftPrivate_BiomeStreams.dylib
/usr/lib/swift/libswiftUniformTypeIdentifiers.dylib
/usr/lib/swift/libswiftAVFoundation.dylib
/usr/lib/swift/libswiftCoreMIDI.dylib
/usr/lib/log/liblog_network.dylib

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCycles.rhp “RhinoCycles” 7.19.22180.9002
/Applications/Rhino 7.app/Contents/PlugIns/NamedSnapshots.rhp “Snapshots” 7.19.22180.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/GrasshopperPlugin.rhp “Grasshopper” 7.19.22180.9002
/Applications/Rhino 7.app/Contents/PlugIns/PanelingTools.rhp “PanelingTools” 7.19.22180.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Commands.rhp “Commands” 7.19.22180.9002
/Applications/Rhino 7.app/Contents/Frameworks/RhMaterialEditor.framework “Renderer Development Kit” 7.19.22180.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RDK_EtoUI.rhp “RDK_EtoUI” 7.19.22180.9002
/Applications/Rhino 7.app/Contents/PlugIns/Displacement.rhp “Displacement” 7.19.22180.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoRenderCycles.rhp “Rhino Render” 7.19.22180.9002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoDLR_Python.rhp “IronPython” 7.19.22180.9002
/Applications/Rhino 7.app/Contents/PlugIns/RhinoRender.rhp “Legacy Rhino Render” 7.19.22180.1002

SILVIA_REY · July 11, 2022, 9:33pm

This is the info for my mac, and I sent you the system info of the rhino version I have, can you help me see if its ok on both ends?

Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro17,1
Chip: Apple M1
Total Number of Cores: 8 (4 performance and 4 efficiency)
Memory: 8 GB
System Firmware Version: 7459.121.3
OS Loader Version: 7459.121.3
Serial Number (system): C02GX27TQ05H
Hardware UUID: 9590CAB0-E995-5CE5-85B2-1E9970C943A9
Provisioning UDID: 00008103-000549393E80801E
Activation Lock Status: Enabled

SILVIA_REY · July 11, 2022, 9:36pm

SILVIA_REY · July 11, 2022, 9:38pm

I think Im ok regarding the Hardware , space, memory … from what I understand, I should be ok

pascal · July 11, 2022, 9:41pm

Hello- it looks that way to me - @Japhy - do you see anything amiss here? I’d get more RAM, but 8 Gb should work…

-Pascal

Japhy · July 11, 2022, 9:47pm

Looks OK. Does this happen in a blank file as well?

Snaps toolbar look like this?

SILVIA_REY · July 11, 2022, 10:52pm

I opened new models, new drawing and they all look the same.
In case the black goes away, and I can draw, the snap problem, I really tried everything (I think) and my snap setting is this:

SILVIA_REY · July 11, 2022, 10:53pm

I also had SmartTrack clicked, but I un selected it

SILVIA_REY · July 11, 2022, 11:01pm

Im sorry, Japhy, I don’t understand , you mean, copy and paste the entire conversation?

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All viewports BLACK, mac updated, losts of space, but BLACK

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