5.4.2 rhino for mac freaked out

rhino5
unhandled

#1

After 3 days of work, I had a very lovely drawing. Things got a bit slow so I saved my work and re-started the computer.
I opened up my work and all of my layers were gone, everything was splattered together and all my dimensions were gone. Not sure what else happened as I’m trying not to see more than I already did while glancing at the screen. Soooo stressed out!


#2

You should have an autosave hopefully. Start a new finder window, select the ‘GO’ dropdown menu, and while open hold the option key. An option for ‘Library’ will pop up, click on it and then find the ‘Autosave’ folder in your LIbrary. Rhino should be saving copies there by default.


#3

So this is odd.
Autosave has always worked on Rhino as far as I remember, but there is only one “unsaved” file from way back when in that folder.


#4

I just went to File - Revert To
It supposedly shows the entire history, but it only shows the same thing over and over again.
This must be a bug.


(Nathan 'jesterKing' Letwory) #5

@dan, you may want to investigate this further.


#7

also, all of my dim styles are gone as well.


(Dan Belcher) #8

Hi @Izabela-

I am sorry you have lost your work. That sounds quite frustrating. I hope it goes without saying that this is not typical behavior and we would like to get to the bottom of it.

I would like to ask a couple questions first…

Things got a bit slow

How much free disk space do you have on your primary working Volume (usually Macintosh HDD)?

so I saved my work […]
but it only shows the same thing over and over again.

Did you frequently save using File > Save or by pressing command+s. If so, did you see a warning dialog about frequent saving?

It supposedly shows the entire history

Do you have Timemachine enabled?

How long did you want for the versions to load? A couple of seconds or longer? I only ask because sometimes it can take some time for older versions to load.

also, all of my dim styles are gone as well.

Can you please share the file with us? We might be able to find a clue in the file.

Finally, just to cover all of our bases, please navigate to Rhinoceros > About Rhinoceros > More info… > Copy to clipboard and paste the content back into a reply here.

Again, I’m truly sorry to hear work was lost.

-Dan


#9

How much free disk space do you have on your primary working Volume (usually Macintosh HDD)?

More than half of 2 TB.

Did you frequently save using File > Save or by pressing command+s. If so, did you see a warning dialog about frequent saving?

I save by File> Save. I do it once in a while and before I exit the file. Today, I tried to save frequently and did get a warning. And talking about today; practically the same thing happened. I think this happens when I export or save to DWG or PDF or any other CAD file. This time it did not get rid of all the layers I re-created, but it did get rid of anything in writing such as dimensions (except for leaders and text). I had saved the rhino file several times and this was not an issue until I exported at which point my rhino file along with the exported file was missing the things I mentioned above.

Do you have Timemachine enabled?

No, I did not. I do now.


(Dan Belcher) #10

Good. That’s the best-practice in most situations.

Interesting. Can you provide detailed steps to reproduce the issue? The details matter here. The files, the settings, etc. If we can reproduce what you are seeing on your computer, we have a hope of finding the bug.

I’m glad to hear you have set up Timemachine.


#11

Pretty standard. Made CRVs, Extruded, added dimensions and notes.
-saved my work and exited
-opened back up
-selected what I wanted to export
-exported to dwg
-closed the file
-opened the file up in autocad viewer (online)
-dimensions etc were missing
-went back into rhino
-a bunch of layers were gone, now everything that used to be visible and invisible was on a single layer, dimensions etc gone
-fixed everyting
did all of it again, same issue, not all of the same things happened, but some
-fixed everything again
-made a copy of the file
-saved that copy and exported
did this several times until all the stuff that was supposed to be there was.
Today, new file, same issue
Perhaps it’s time to re-install rhino?