Hi,
I wonder if anyone can help me, I have been working on a rhino file for a fair few hours, I saved the file and closed the application. When I tried to re-open my rhino file came up with this pop- up shown below saying this is not a rhino file. I have then gone on to open it on my laptop but this has not opened either. Could anyone possibly help me or advise me on how to retrieve my work within this folder.
Many thanks in advance.
Cassandra.
If you launch Rhino and run the Audit3dmFile command on this file, what does it report?
Same issue… ran Audit 3dm Command, got this message:
File is still the right size… can’t tell what the issue is. HELP?
Please post the file.
You might also try running Rescue3dmFile and seeing if it can be repaired.
Is there a way to post the file to you securely? Sensitive data involved. Thank you- trying Rescue3dmFile now.
Sure. Please use: https://www.rhino3d.com/upload and set the Recipient e-mail address to dan@mcneel.com.
Thanks!
hello Have you an answer about this problem because I am the same problem and I don’t find the way to resolve it. Thanks a lot,
Nicolas
Hi Nicolas - As was asked before, please post the file. Does the List option of the Rescue3dmFile command show anything?
Where are you saving your files? Is this an issue that you regularly run into?
-wim
hello,
Yes it is a regular problem… I don’t understand why?
Is it possible to sent it personally this file because I can’t post it for everybody.
Best regards
Hi - you can send it to wim@mcneel.com
Could you please describe your computer set-up? How and where are you saving files? On the local disk, a network, a memory stick, …
Since this is a regular problem for you, does it always happen? For specific files? Any specific workflow that might be involved?
-wim
Ah, it looks like we’re looking into this in two topics: Read3dmStartSection() failed [BUG]?
@wim please take it from here. I’ll close the other topic.
Dear Dan,
have you receive the file and have you a solution about it?
Thanks a lot,
best regards
Hi Nicolas - I didn’t receive any notification of a file being uploaded to me and I can’t see anything in the uploaded files list from your he2b eMail address. Did you use my wim@mcneel.com address?
Also please answer these questions:
-wim
Hi,
I’m running into the same problem with a file I saved to Dropbox. I tried Rescue3dmFile and Audit3dm without success. Is there anyway someone can help me recover the file?
Thanks!
Dear Wim,
did you receive the email with the files? thanks a lot for your answer,
best regards
Hi Nicolas, I’m afraid that I still haven’t seen a file from you, no.
Did you use the upload form at https://www.rhino3d.com/upload or did you send a mail directly to my wim@mcneel.com address?
-wim
Hello. I am having the same issue. Created a couple of files with Rhino 5 a while a go and I cant open neither with Rhino 5 nor 6. I keep getting this message. Please help
Hi Claire -
Can you post a file that you can’t open anymore?
-wim
Thank you for the prompt reply. Here is one of the files.
A_topographic.3dm (3.0 MB)
