I need help, as Autodesk service is completely useless. I purchased march 4th the VSR plug in for Rhino. It had a link to download Akamai Netsession. I installed it and it didn t download VSR.
I sent 4 emails to Autodesk and no one replied to help me out . Not even acknowledging receipt of my emails even thought I was on their customer service web site.
I called twice. Both times people were totally incompetent and had no clue, nor care about finding a solution. I was sent a link that was supposed to download the plug in and all it did was send me back to their official web page. Nothing concerning VSR.
The other caller told me to download the trial version, but there are no trial versions to download, only to purchase it.
Anyone who downloaded the plug in here and was successful do you have any advices aside for asking a reimbursement ?