Window R8 disappears briefly

Dear Dan,

Thank you for the mail below.

Please find the attachment which is the file you requested.

Thank you for the support.

Hope you have a great day.

Thanks,

2023년 12월 20일 (수) 오전 4:40, Dan via McNeel Forum <notifications@mcneel.discoursemail.com>님이 작성:

ByungkilKang.rhw (43.1 KB)

Thanks @Byung_kil_Kang but we are nearly certain this is a bug on in macOS Ventura that has been fixed in macOS Sonoma. If you can still reproduce it in macOS Sonoma, please let us know (I was finally able to reproduce the issue in Ventura; but not Sonoma).

The same bug here. When moving the cursor away from a floating palette, all Rhino 8 windows/floating windows become hidden. They reappear when clicking on any visible window or the desktop. This makes selecting and using a palette tool not good. It happens randomly, but not when a file is first opened and disappears after some time. Video attached.

This occurs with single and dual monitors, even when Rhino is the only running app. I am not using Spaces, and was present in earlier versions of 8.

Mac OS 13.6.3. Rhino Version 8 (8.2.23346.13002, 2023-12-12)

We are not upgrading to 10.14 yet, and Rhino 8 is listed as supporting MacOS 12. 13. and 14.

Thanks.

screen recordings

still happens here.
mac os x 13.5.1 (22G90)

tom_system_2024-04-07.txt (5.0 KB)

@dan
any updates ?

Yes, I would still expect this bug to be present in macOS Ventura, which you are running. I was able to reproduce it there (even after the fix in 8.5, which - at least as far as our testing is concerned - corrects the behavior in macOS Sonoma).

To be clear: we are not working on a fix for RH-69542 on macOS Ventura.

Sorry - I can t understand this.

Ventura is still maintained and update by Apple - so it can be considered as “current”.
And Ventura is also in the system requirements of Rhino

macOS Operating Systems

  • macOS 14 (Sonoma)
  • macOS 13 (Ventura)
  • macOS 12.4 (Monterey)

I’ll dig into this more, but - if this is indeed still caused by an unfixed bug in macOS Ventura - we likely will have a lot of trouble issuing a workaround fix for code we do not maintain (the underlying OS).

PS: It’s entirely possible what you’re reporting is different from:
RH-69542 Panels: Floating a container outside of virtual desktop causes container to disappear on Mac

1 Like

I have been experiencing this bug for a while. I have not updated to Sonoma, because of other software that is expensive and unsupported. Its an extremely frustrating bug.

Rhino 8 SR9 2024-7-12 (Rhino 8, 8.9.24194.18122, Git hash:master @ 785b9fde79bb684d22aab317998f7195a8c27c14)
License type: Commercial, build 2024-07-12
License details: Cloud Zoo

Apple macOS Version 13.6.3 (Build 22G436) (Physical RAM: 32GB)
Mac Model Identifier: MacBookPro18,2
Language: en-NO (MacOS default)
.NET 7.0.0

Metal GPU Family Apple 7
Metal GPU Family Common 3
Metal GPU Family Mac 2
Graphics processors
Apple M1 Max
Color LCD (1728 x 1117 @ 120.00Hz)
GPU Vendor: Apple

USB devices
None

Bluetooth devices
None

Third party kernel extensions
None

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Rhino plugins that ship with Rhino
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