Visualization/display issue in Shapediver viewer

Grasshopper ShapeDiver
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1

Hi everyone,

I’m facing a visualization issue in ShapeDiver viewer.

The geometry to be seen is a mesh, which is clean, valid and I can see well in Grasshopper. I’m using Rhino8 and it’s matching with the backend of shapediver.

I face this issue when I select “80” or “8” in the parameter “product name”.

The model url is this one: https://www.shapediver.com/app/m/20260302-silhouette-shapediver-lite-json-04

The project is confidential, so unfortunately I can’t share additional screenshot or the gh file here in the forum and I can’t make the model url public. Happy to share the gh file privately to anyone from Shapediver’s team though.

I’ve also had a call with Alexander and he suggested to install the same Rhino version as the one used in ShapeDiver but this didn’t help. Also, in the computation window I can see some errors, but they are related to components in gh that are not used in “80” and “8” configurations.

Is there anything else that I can provide to solve this issue?

Thanks a lot!

Francesco

2

Your model triggers the following error when loading on our servers:

image
image853×679 119 KB

It looks like you are making use of the Rich Graph Mapper plugin, which is not installed on the servers, but our backend does not detect it because the plugin does not have a unique GUID.

We will check if there is a way for us to install the plugin on our servers. In the meanwhile, please make sure your definition does not make use of the additional graphs defined in the plugin.

3

Hi Mathieu,

Thanks for the reply, I’ve removed the component and now the definition works well. Thank you!