ViewCaptureToFile not working above certain resolution

[messismore]

Above a certain resolution (2000 × 2000 px in my case) ViewCaptureToFile will produce images with the top left quadrant tiled four times.

Rhino 7.6.21117.09002
macOS 10.14.6

Modellname:	MacBook Pro
Modell-Identifizierung:	MacBookPro11,3
Prozessortyp:	Intel Core i7
Prozessorgeschwindigkeit:	2,5 GHz
Anzahl der Prozessoren:	1
Gesamtanzahl der Kerne:	4
L2-Cache (pro Kern):	256 KB
L3-Cache:	6 MB
Hyper-Threading Technologie:	Aktiviert
Speicher:	16 GB
Boot-ROM-Version:	431.0.0.0.0
SMC-Version (System):	2.19f12

Rhino 7 SR6 2021-4-27 (Rhino 7, 7.6.21117.09002, Git hash:master @ 193c626682846040deeeded3f40216c61632977e)
License type: Educational, build 2021-04-27
License details: Cloud Zoo

Apple Intel 64-bit macOS Version 10.14.6 (Build 18G9028) (Physical RAM: 16Gb)
Mac Model Identifier: MacBookPro11,3
Language: en

NVIDIA GeForce GT 750M OpenGL Engine (OpenGL ver:4.1 NVIDIA-12.0.24 355.11.10.50.10.103)

OpenGL Settings
	Safe mode: Off
	Use accelerated hardware modes: On
	Redraw scene when viewports are exposed: On
	
	Anti-alias mode: 4x
	Mip Map Filtering: Linear
	Anisotropic Filtering Mode: High
	
	Vendor Name: NVIDIA Corporation
	Render version: 4.1
	Shading Language: 4.10
	Maximum Texture size: 16384 x 16384
	Z-Buffer depth: n/a
	Maximum Viewport size: 16384 x 16384
	Total Video Memory: 2 GB
	Graphics: NVIDIA GeForce GT 750M
	Displays: Color LCD (221dpi 2x)

Graphics processors
	Intel Iris Pro (1536 MB)
	NVIDIA GeForce GT 750M (2 GB)
		Color LCD (1440 x 900)

USB devices
	Apple Inc.: Apple Internal Keyboard / Trackpad
	Apple Inc.: Bluetooth USB Host Controller

Bluetooth devices
	Apple: Audio Sink, AVRCP Controller, AAP Server, Handsfree, AVRCP Target

Third party kernel extensions
	com.paragon-software.kext.VDMounter (1370.2) B5F56D88-1A9D-3ED3-BA4A-AEF9F318AA54
	com.paragon-software.filesystems.ntfs (106.5.15) 4575C073-7080-3B2F-AF62-A365668ACD34
	ch.tripmode.TripModeNKE (2.0.3) B1CBB944-226A-3B59-B4E6-98513271AAD6

Third party plugins
	/usr/lib/log/liblog_network.dylib
	/Library/Printers/EPSON/InkjetPrinter2/PDE/PDECPlugin01.plugin/Contents/MacOS/PDECPlugin01
	/Library/Printers/EPSON/InkjetPrinter2/Libraries/EPIJDataManager.framework/Versions/A/Frameworks/EPIJDataManager_Core_L.framework/Versions/A/EPIJDataManager_Core_L


Rhino plugins that do not ship with Rhino
	/Users/Felix/Library/Application Support/McNeel/Rhinoceros/packages/7.0/EleFront/4.2.2/ElefrontProperties.rhp	"ElefrontProperties"	1.0.0.0

Rhino plugins that ship with Rhino
	/Applications/Rhino 7.app/Contents/PlugIns/NamedSnapshots.rhp	"Snapshots"	7.6.21117.1002
	/Applications/Rhino 7.app/Contents/PlugIns/RhinoBonusTools.rhp	"Rhino Bonus Tools"	7.6.21117.1002
	/Applications/Rhino 7.app/Contents/PlugIns/PanelingTools.rhp	"PanelingTools"	7.6.21117.1002
	/Applications/Rhino 7.app/Contents/PlugIns/AnimationTools.rhp	"AnimationTools"	7.6.21117.1002
	/Applications/Rhino 7.app/Contents/Frameworks/RhMaterialEditor.framework	"Renderer Development Kit"	7.6.21117.1002
	/Applications/Rhino 7.app/Contents/PlugIns/Displacement.rhp	"Displacement"	7.6.21117.1002
	/Applications/Rhino 7.app/Contents/PlugIns/NamedPositions.rhp	"Named Position"	7.6.21117.1002
	/Applications/Rhino 7.app/Contents/PlugIns/RhinoRender.rhp	"Legacy Rhino Render"	7.6.21117.1002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Commands.rhp	"Commands"	7.6.21117.9002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_OBJ.rhp	"Import_OBJ"	7.6.21117.9002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_XAML.rhp	"export_xaml"	7.6.21117.9002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/QuadRemesh.rhp	"QuadRemesh"	7.6.21117.9002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_OBJ.rhp	"export_OBJ"	7.6.21117.9002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RDK_EtoUI.rhp	"RDK_EtoUI"	7.6.21117.9002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_SVG.rhp	"Export SVG"	7.6.21117.9002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/MeshCommands.rhp	"MeshCommands"	7.6.21117.9002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_DAE.rhp	"Export_DAE"	7.6.21117.9002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_PDF.rhp	"PDF Export"	7.6.21117.9002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_IGES.rhp	"IGES Export Plug-in"	7.6.21117.9002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_SVG.rhp	"Import_SVG"	7.6.21117.9002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/BlockEdit.rhp	"BlockEdit"	7.6.21117.9002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_AMF.rhp	"Export_AMF"	7.6.21117.9002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoRenderCycles.rhp	"Rhino Render"	7.6.21117.9002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/import_DST.rhp	"Import_DST"	7.6.21117.9002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_PLY.rhp	"PLY - Polygon File Format Export"	7.6.21117.9002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_AMF.rhp	"Import_AMF"	7.6.21117.9002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCycles.rhp	"RhinoCycles"	7.6.21117.9002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoDLR_Python.rhp	"IronPython"	7.6.21117.9002
	/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/GrasshopperPlugin.rhp	"Grasshopper"	7.6.21117.9002

[Patt]

What are your system details (sysinfo)? How much ram is available?

[messismore]

I updated the original post with my system details. Activity Monitor reports 13 GB of 16 GB RAM used with Rhino taking up 4.25 GB. I see no meaningful jump in RAM usage between working and failing resolutions.

[DavidEranen (David Eränen)]

Hi @messismore,

Can you also post your Rhino System Information output: Help -> System Information...?

Do you also see this issue with a new, empty scene after adding just a sphere to it?

-David

[messismore]

I updated the post.

Do you also see this issue with a new, empty scene after adding just a sphere to it?

Yes:

[DavidEranen (David Eränen)]

Hi @messismore,

I’m unable to reproduce the problem. Here’s a couple of questions:

1. Can you take a screen shot of your ViewCaptureToFile dialog so that I can see all of the settings?
2. Do you know if this used to happen with earlier versions? For example Rhino 7.5 or the original Rhino 7.0?
3. Is there a reason you’re still on macOS Mojave? In case this is a GPU driver issue, it might be a good idea to try to be on the latest version.

-David

[messismore]

Thanks for looking into this @DavidEranen

Pretty sure this has been happening for quite some time, probably in 7.0 and definitely in 7.5. I’m stuck on Mojave because I still depend on some 32bit applications (mostly CS6…). I hoped I could delay the upgrade until my migration to the Affinity suite has fully shaken out.

I did some more testing and there appears to be a pattern. Settings are the same as in the screenshot above, the only difference are the dimensions, as indicated in the filenames.

[DavidEranen (David Eränen)]

Hi @messismore,

Rhino 7.7 is now available as a Service Release Candidate. It contains numerous fixes to ViewCapture/Print functionality. Can you test it to see if your issue has been fixed?

Rhino 7 -> Preferences -> General -> Updates -> Update frequency: Service Release Candidate. Then press Check Now.

-David

[messismore]

Hi @DavidEranen,

The issue persists in 7.7 unfortunately.

Version 7 (7.7.21131.13002, 2021-05-11)

[DavidEranen (David Eränen)]

Hi @messismore,

According to @encephalon the problem seems to go away when updating macOS to Catalina or Big Sur. See Bug: Pdf, View Capture, Render - larger Format - #16 by encephalon.

-David

[miano]

I have started to see the same problem. I know this has worked for me in the past. Now when I try a higher resolution for production I get a tiling.

[pascal (Pascal Golay)]

Hello - can you try a size that is just slightly larger than the viewport - does that cause the problem, or is there some larger number that kicks it off?

-Pascal

[miano]

For me it’s happening with a width set between 3100 and 3200.
Viewport is 2317.