Hi there,
My students and I are having an issue when viewcapturing their designs with shadows on and a transparent background. All render settings are default but this is the result we get:
We have tried adjusting the intensity of the sun and the resolution but neither of these work.
Any help is greatly appreciated.
A
Hi, @Alice19. Welcome to the forum! Please run Rhino’s SystemInfo command from a computer that creates this yellow halo and post the results here. Does this happen with every file or just this one? Attaching a problem file would also be helpful.
Thank you Steve.
Attached is an example of the view capture, the SystemInfo text file and one of the files
SystemInfo_Mac_YellowHaloErrors.txt (4.8 KB)
FlowAlongSurface_Working.3dm (1.6 MB)
.
I can replicate the yellow banding in the ViewCaptureToClipboard and ViewCaptureToFile preview when “Transparent Background” is set to true. However, that does not affect the result when I open or paste the result into a photo editor. When you paste the result of ViewCaptureToClipboard, are you getting the yellow banding? Also, looking at your SystemInfo, the first thing we usually request is for you to download & install the latest Rhino service release. That can be done here: https://www.rhino3d.com/download/rhino/latest. By the looks of it, that might require getting your IT Department involved at school.
Thanks Steve,
Yes the pasting is getting the yellow band, just like the above file. The students work in Google Slides so they do a lot of copying to clipboard but I can get them to test saving first and then inserting their images instead to see if that helps.
I will also update my software! Thank you for your help.
@DavidEranen Is this something you can help with?
I’m able to repeat the issue and have found the change that caused this. Here’s the YouTrack item: RH-95560.
Hello, @Alice19.
I tried capturing the image using the .3dm file you provided. It worked without any issues. I inserted it into both Google Slides and Photoshop.
Maybe you could try resetting the settings for the RENDERED viewport, since those are what determine the image. Instead of the render settings.
Hi David, this link doesn’t work for me but thank you for taking a look.
Hi Alice -
The link is public now and the issue has been fixed and tested.
→ RH-95560 Yellow shadow silhouette during ViewCapture + transparent background on MAC
-wim
Thank you Wim, does this result mean there isn’t a simple fix on my end?
Hi Alice -
Without updating to a newer version of Rhino, the only thing that you can do on your end is turning off background transparency.
I see that this was fixed in Rhino 8.33 and in the current public release of Rhino WIP.
The current public stable release of Rhino 8 is 8.31 with weekly public release candidates of 8.32. If all goes as planned, 8.32 will become the stable release on June 9th, at which point a first public release candidate of 8.33 will also become available.
As that’s a way off, here’s a link to the current internal build of 8.33. Note that these internal builds are not tested very much. I’d recommend not overwriting the 8.31 installation but dragging the app onto the desktop and naming it 8.33 so that you can easily switch between the two.
-wim
