Using Zoo and Rhino with a VPN

I am trying to run Rhino from a computer at home, but I am having troubles with the Zoo server allocating a licence to me over the VPN. I get a message saying that the Zoo server could not be found.

Hi Ross -

I’m afraid that the configuration of the VPN part of this scenario is what we can’t help you with. Are you able to reach other services on that server? Did you use the Zoo Diagnostics?

One possibility could be the network subnet. By default, the Zoo only opens the Windows Firewall to be accessed by computers on its immediate subnet. If your VPN doesn’t give you an IP on the Zoo subnet, then you need to reconfigure your Zoo server to be reachable from the VPN subnet.

Without using the Zoo Diagnostic tools, it’s hard to tell what’s wrong.