Using Zoo and Rhino with a VPN

[ross2 (Ross)]

I am trying to run Rhino from a computer at home, but I am having troubles with the Zoo server allocating a licence to me over the VPN. I get a message saying that the Zoo server could not be found.

[wim (Wim Dekeyser)]

Hi Ross -

@brian

• Set up a VPN server and instruct your employees how to connect to the VPN to access the licenses in your Zoo server (this configuration is beyond what McNeel can help you set up). Use the Zoo Diagnostics tools to test your configuration.

I’m afraid that the configuration of the VPN part of this scenario is what we can’t help you with. Are you able to reach other services on that server? Did you use the Zoo Diagnostics?
-wim

[brian (Brian Gillespie)]

One possibility could be the network subnet. By default, the Zoo only opens the Windows Firewall to be accessed by computers on its immediate subnet. If your VPN doesn’t give you an IP on the Zoo subnet, then you need to reconfigure your Zoo server to be reachable from the VPN subnet.

Without using the Zoo Diagnostic tools, it’s hard to tell what’s wrong.