Trackpad preferences missing


#1

Hi guys,
I’m new to Rhino for Mac.
I have Rhino Wenatchee 5 Build 2013-09-24 on a MacBook Air Mid 2013 OSX Mountain Lion 10.8.5 (updated).
I read on Rhino for Mac page that it’s possible to set pan and rotate command for trackpad in Rhinoceros > Preferences > Trackpad.
But, when I click Rhinoceros > Preferences, “Trackpad” section is missing.
May you help me?


(Marlin Prowell) #2

Our code for detecting the trackpad type must not work correctly for this new Mac model.

  1. Run Terminal. It is located in Applications/Utilities. A window opens.
  2. Type system_profiler -xml SPUSBDataType and press Return. The command produces a lot of output.
  3. Copy the output and paste into a new post in this thread.

#3

Ok, thank you and here it is:

USB:

USB 3.0 SuperSpeed Bus:

  Host Controller Location: Built-in USB
  Host Controller Driver: AppleUSBXHCI
  PCI Device ID: 0x9c31 
  PCI Revision ID: 0x0004 
  PCI Vendor ID: 0x8086 
  Bus Number: 0x0a 

    Internal Memory Card Reader:

      Product ID: 0x8406
      Vendor ID: 0x05ac  (Apple Inc.)
      Version: 0,05
      Serial Number: 00000000AP05
      Speed: Up to 5 Gb/sec
      Manufacturer: Apple
      Location ID: 0x15300000 / 1
      Current Available (mA): 900
      Current Required (mA): 224

USB 3.0 Hi-Speed Bus:

  Host Controller Location: Built-in USB
  Host Controller Driver: AppleUSBXHCI
  PCI Device ID: 0x9c31 
  PCI Revision ID: 0x0004 
  PCI Vendor ID: 0x8086 
  Bus Number: 0x0a 

    BRCM20702 Hub:

      Product ID: 0x4500
      Vendor ID: 0x0a5c  (Broadcom Corp.)
      Version: 1,00
      Speed: Up to 12 Mb/sec
      Manufacturer: Apple Inc.
      Location ID: 0x14300000 / 2
      Current Available (mA): 500
      Current Required (mA): 94

        Bluetooth USB Host Controller:

          Product ID: 0x828f
          Vendor ID: 0x05ac  (Apple Inc.)
          Version: 0,66
          Speed: Up to 12 Mb/sec
          Manufacturer: Apple Inc.
          Location ID: 0x14330000 / 5
          Current Available (mA): 500
          Current Required (mA): 0

(Marlin Prowell) #4

OK, somethings weird here. There’s no keyboard, no trackpad, no camera. I’d like you to run another command that produces even more output. Please run in Terminal:

system_profiler -xml SPHardwareDataType SPDisplaysDataType SPPCIDataType SPUSBDataType SPBluetoothDataType

(all one line) and post the output.


#5
<?xml version="1.0" encoding="UTF-8"?> _SPCommandLineArguments /usr/sbin/system_profiler -xml SPHardwareDataType SPDisplaysDataType SPPCIDataType SPUSBDataType SPBluetoothDataType _SPCompletionInterval 0.013549983501434326 _dataType SPHardwareDataType _detailLevel -2 _items SMC_version_system 2.13f7 _name hardware_overview boot_rom_version MBA61.0099.B00 cpu_type Intel Core i7 current_processor_speed 1.7 GHz l2_cache_core 256 KB l3_cache 4 MB machine_model MacBookAir6,2 machine_name MacBook Air number_processors 2 packages 1 physical_memory 8 GB platform_UUID 76C0C38D-BE86-514E-A46B-3348D3F99ACC serial_number C02LC756F6T6 _parentDataType SPRootDataType _properties LOM_revision _order 85 MMM_state _order 70 SMC_version_other _order 82 SMC_version_riser _order 81 SMC_version_system _order 80 _suppressLocalization YES apple_rom_info _order 53 boot_rom_release_date _order 52 boot_rom_vendor _order 50 boot_rom_version _order 51 bus_speed _order 45 cores_per_package _order 24 cpu_interconnect_speed _order 46 cpu_type _order 15 current_processor_speed _order 17 l2_cache _order 26 l2_cache_core _order 26 l2_cache_share _order 26 l2_cache_size _order 26 l3_cache _order 27 l3_cache_processor _order 27 l3_cache_size _order 27 machine_model _order 11 machine_name _order 10 maximum_processor_speed _order 19 minimum_processor_speed _order 18 number_cpus _order 20 number_processors _order 22 packages _order 20 physical_memory _order 40 platform_UUID _detailLevel 0 _order 98 platform_cpu_features _order 30 platform_cpu_htt _order 28 platform_cpu_vendor _order 12 platform_manufacturer _order 4 platform_product_name _order 2 platform_version _order 6 riser_serial_number _detailLevel 0 _order 92 sales_order_number _detailLevel 0 _order 95 serial_number _detailLevel 0 _order 90 volumes _detailLevel 0 _timeStamp 2013-10-10T20:22:17Z _versionInfo com.apple.SystemProfiler.SPPlatformReporter 1440 _SPCommandLineArguments /usr/sbin/system_profiler -xml SPHardwareDataType SPDisplaysDataType SPPCIDataType SPUSBDataType SPBluetoothDataType _SPCompletionInterval 0.13334798812866211 _dataType SPDisplaysDataType _detailLevel -1 _items _name kHW_IntelHD5000Item spdisplays_device-id 0x0a26 spdisplays_ndrvs _name Color LCD _spdisplays_display-product-id 9cf0 _spdisplays_display-vendor-id 610 _spdisplays_display-week 17 _spdisplays_display-year 2012 _spdisplays_displayport_device _dpcd-registers EQqBQQAAAcACAAAADwEA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAqBAAAAAAAQAAgBAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAABAAcAAQEAAAAAAAAA AAAAAIAAgAAAAAAACgAA AAAAAAQAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAIAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAQ+mVEMTNhYQEQ AAAAAAAAgACAAIAAAAAA AAAAAAAAAQAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAQAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAA== _hdcp-registers AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAA _name spdisplays_displayport_info spdisplays_displayport_DPCD_version 1.1 spdisplays_displayport_current_bandwidth 2.70 Gbps spdisplays_displayport_current_lanes 1 spdisplays_displayport_current_spread <= 0.5% spdisplays_displayport_hdcp_capability spdisplays_displayport_hdcp_incapable spdisplays_displayport_max_bandwidth 2.70 Gbps spdisplays_displayport_max_lanes 1 spdisplays_displayport_max_spread 0.5% spdisplays_displayport_sink_ascii_name eD13aa spdisplays_displayport_sink_chip_version 0.01 spdisplays_displayport_sink_count 1 spdisplays_displayport_sink_sw_version 10 spdisplays_displayport_sink_vendor 00 10 fa _spdisplays_edid 0x00ffffffffffff000610f09c0000000011160104951d127802ef05975754922722505400000001010101010101010101010101010101b922a0a050841a30302036001eb300000018000000100000000000000000000000000000000000fe004c534e31333342543031413032000000fc00436f6c6f72204c43440a2020200009 _spdisplays_pixels 1440 x 900 spdisplays_builtin spdisplays_yes spdisplays_connection_type spdisplays_displayport_dongletype_dp spdisplays_depth CGSThirtytwoBitColor spdisplays_display_type spdisplays_LCD spdisplays_main spdisplays_yes spdisplays_mirror spdisplays_off spdisplays_online spdisplays_yes spdisplays_resolution 1440 x 900 spdisplays_revision-id 0x0009 spdisplays_vendor Intel (0x8086) spdisplays_vram 1024 MB sppci_bus spdisplays_builtin sppci_device_type spdisplays_gpu sppci_model Intel HD Graphics 5000 _parentDataType SPHardwareDataType _properties _name _isColumn YES _order 0 spdisplays_coreimage _order 164 spdisplays_depth _order 150 spdisplays_device-id _order 165 spdisplays_display-product-id _order 159 spdisplays_display-serial-number _order 161 spdisplays_display-vendor-id _order 160 spdisplays_display-week _order 162 spdisplays_display-year _order 163 spdisplays_display_type _order 130 spdisplays_displayport_device _order 171 spdisplays_gmux-version _order 176 spdisplays_main _order 165 spdisplays_mirror _order 166 spdisplays_mirror_status _order 167 spdisplays_online _order 168 spdisplays_pcie_width _order 40 spdisplays_quartzextreme _order 169 spdisplays_resolution _order 145 spdisplays_retina _order 146 spdisplays_revision-id _order 170 spdisplays_rom-revision _order 175 spdisplays_rotation _order 170 spdisplays_vendor _order 155 spdisplays_vram _order 135 sppci_bus _isColumn YES _order 25 sppci_device-id _order 50 sppci_device_type _isColumn YES _order 20 sppci_indentifer _order 180 sppci_kextinfo _order 185 sppci_model _order 1 sppci_name _order 10 sppci_revision-id _order 90 sppci_rom-revision _order 80 sppci_slot_name _isColumn YES _order 30 sppci_subsystem-id _order 70 sppci_subsystem-vendor-id _order 60 sppci_vendor-id _order 35 volumes _detailLevel 0 _timeStamp 2013-10-10T20:22:17Z _versionInfo com.apple.SystemProfiler.SPDisplaysReporter 275 _SPCommandLineArguments /usr/sbin/system_profiler -xml SPHardwareDataType SPDisplaysDataType SPPCIDataType SPUSBDataType SPBluetoothDataType _SPCompletionInterval 0.0049419999122619629 _dataType SPPCIDataType _detailLevel -1 _items _parentDataType SPHardwareDataType _properties _name _isColumn YES _order 0 sppci_bus _order 25 sppci_device-id _order 50 sppci_device_type _isColumn YES _order 20 sppci_driver_installed _isColumn YES _order 22 sppci_link-width _order 100 sppci_model _order 1 sppci_msi _order 24 sppci_name _order 10 sppci_revision-id _order 90 sppci_rom-revision _order 80 sppci_slot_name _isColumn YES _order 30 sppci_subsystem-id _order 70 sppci_subsystem-vendor-id _order 60 sppci_tunnel-compatible _order 23 sppci_vendor-id _order 40 volumes _detailLevel 0 _timeStamp 2013-10-10T20:22:17Z _versionInfo com.apple.SystemProfiler.SPPCIReporter 501 _SPCommandLineArguments /usr/sbin/system_profiler -xml SPHardwareDataType SPDisplaysDataType SPPCIDataType SPUSBDataType SPBluetoothDataType _SPCompletionInterval 0.041599035263061523 _dataType SPUSBDataType _detailLevel -1 _items _items _name Internal Memory Card Reader a_product_id 0x8406 b_vendor_id apple_vendor_id c_bcd_device 0.05 d_serial_num 00000000AP05 e_device_speed super_speed f_manufacturer Apple g_location_id 0x15300000 / 1 h_bus_power 900 j_bus_power_used 224 _name XHCI Root Hub SS Simulation controller_location Built-in host_controller AppleUSBXHCI pci_device 0x9c31 pci_revision 0x0004 pci_vendor 0x8086 usb_bus_number 0x0a _items _name USB Optical Mouse a_product_id 0xc05a b_vendor_id 0x046d (Logitech Inc.) c_bcd_device 63.00 e_device_speed low_speed f_manufacturer Logitech g_location_id 0x14100000 / 6 h_bus_power 500 j_bus_power_used 100 _items _name Bluetooth USB Host Controller a_product_id 0x828f b_vendor_id apple_vendor_id c_bcd_device 0.66 e_device_speed full_speed f_manufacturer Apple Inc. g_location_id 0x14330000 / 3 h_bus_power 500 j_bus_power_used 0 _name BRCM20702 Hub a_product_id 0x4500 b_vendor_id 0x0a5c (Broadcom Corp.) c_bcd_device 1.00 e_device_speed full_speed f_manufacturer Apple Inc. g_location_id 0x14300000 / 2 h_bus_power 500 j_bus_power_used 94 _name XHCI Root Hub USB 2.0 Simulation controller_location Built-in host_controller AppleUSBXHCI pci_device 0x9c31 pci_revision 0x0004 pci_vendor 0x8086 usb_bus_number 0x0a _parentDataType SPHardwareDataType _properties _name _isColumn YES _isOutlineColumn YES _order 0 a_product_id _order 1 b_vendor_id _order 2 bsd_name _order 42 c_bcd_device _order 3 _suppressLocalization YES d_serial_num _order 4 _suppressLocalization YES detachable_drive _order 39 device_manufacturer _order 20 device_model _order 22 device_revision _order 24 device_serial _order 26 disc_burning _order 32 e_device_speed _order 5 f_manufacturer _order 6 file_system _order 40 free_space _deprecated _order 19 free_space_in_bytes _isByteSize _order 19 g_location_id _order 7 h_bus_power _order 8 i_bus_power_desired _order 9 j_bus_power_used _order 10 k_extra_current_used _order 11 l_sleep_current _order 12 m_1284DeviceID _order 13 mount_point _order 44 optical_drive_type _order 30 optical_media_type _order 31 removable_media _order 34 size _deprecated _order 18 size_in_bytes _isByteSize _order 18 volumes _detailLevel 0 writable _order 36 _timeStamp 2013-10-10T20:22:17Z _versionInfo com.apple.SystemProfiler.SPUSBReporter 74 _SPCommandLineArguments /usr/sbin/system_profiler -xml SPHardwareDataType SPDisplaysDataType SPPCIDataType SPUSBDataType SPBluetoothDataType _SPCompletionInterval 0.032433986663818359 _dataType SPBluetoothDataType _detailLevel -1 _items apple_bluetooth_version 4.1.7f2 12718 incoming_serial_ports_title Bluetooth-Serial-1 device_authentication attrib_No device_channel 4 Bluetooth-Serial-2 device_authentication attrib_No device_channel 2 Bluetooth-PDA-Sync device_authentication attrib_No device_channel 5 local_device_title general_address B8-E8-56-18-C1-5D general_chipset Unknown (0) general_discoverable attrib_Off general_fw_version v66 c8533 general_mfg Broadcom general_power attrib_Off general_productID 0x828F general_remoteWake attrib_On general_vendorID 0x05AC outgoing_serial_ports_title Bluetooth-Modem device_authentication attrib_No device_channel 0 general_address services_title file_browsing_title service_FTPRootFolder ~/Pubblica service_OBEXReceive service_promptForFile service_state attrib_disabled object_push_title service_OBEXFolder ~/Download service_OBEXHandle_Other attrib_ask service_OBEXReceive service_promptForFile service_state attrib_disabled internet_sharing_title service_state attrib_disabled _name SPBluetoothDataType _parentDataType SPHardwareDataType _properties _name _detailLevel -1 _isColumn YES _isOutlineColumn YES _order 0 apple_bluetooth_version _detailLevel -1 _order 10 cache_title _detailLevel -1 _order 700 device_addr _detailLevel 0 _order 160 device_authenticaion _detailLevel 0 _order 210 device_batteryPercent _detailLevel -1 _order 205 device_channel _detailLevel 0 _order 220 device_classOfDevice_string _detailLevel -1 _order 175 device_encryption _detailLevel 0 _order 215 device_fw_version _detailLevel -1 _order 225 device_isconfigured _detailLevel 0 _order 190 device_isconnected _detailLevel 0 _order 195 device_ispaired _detailLevel 0 _order 185 device_manufacturer _order 200 device_name _detailLevel 0 _order 155 device_productID _detailLevel -1 _order 235 device_services _detailLevel -1 _order 180 device_title _order 150 device_vendorID _detailLevel -1 _order 230 devices_title _order 150 general_address _detailLevel 0 _order 40 general_chipset _detailLevel -1 _order 44 general_connectable _detailLevel -1 _order 72 general_discoverable _detailLevel 0 _order 71 general_fw_version _detailLevel -1 _order 62 general_hardware_features _detailLevel -1 _order 50 general_mfg _detailLevel -1 _order 41 general_name _detailLevel 0 _order 42 general_power _detailLevel 0 _order 70 general_productID _detailLevel -1 _order 91 general_remoteWake _detailLevel -1 _order 75 general_vendorID _detailLevel -1 _order 90 incoming_serial_ports_title _detailLevel 0 _order 600 local_device_title _detailLevel -1 _order 20 outgoing_serial_ports_title _detailLevel 0 _order 601 serialports_title _detailLevel 0 _order 400 service_FTPRootFolder _detailLevel 0 _order 320 service_OBEXFolder _detailLevel 0 _order 330 service_internet_sharing _detailLevel 0 _order 310 services_title _detailLevel 0 _order 300 volumes _detailLevel 0 _timeStamp 2013-10-10T20:22:17Z _versionInfo com.apple.SystemProfiler.SPBluetoothReporter 4.1.7f2

(Marlin Prowell) #6

Well, that didn’t work with Discourse. Discourse ate all the XML formatting. Could you please zip the output file and email it to marlin@mcneel.com? Thanks.


#7

Ok, I sent a zipped xml file. Thanks!


#8

Hey guys, I have a 15’ retina macbook pro, and after a Mavericks clean install, trackpad options no longer exist on preferences. I lost the ability to pan and rotate with trackpad. Please let me know if I can help.

Thanks


#9

I am also running osx mavericks, on a 15" MBPr, and the trackpad options are missing as well.


(Marlin Prowell) #10

This will be fixed in the next WIP release.


#11

Hi I have just downloaded the latest WIP and the trackpad option is there

Cheers

Paul


#12

I am running the latest build on a macbook pro (15" Early 2011) with Mavericks and there are no trackpad preferences. :frowning:

Also, the zoom speed is crazy fast, making the trackpad almost unusable.


#13

Hi everyone,

I am running latest build (491) on Macbook pro retina 15 with Mavericks and trackpad options are still missing.
I already have deleted preferences but it doesn’t show up. :frowning:


(Marlin Prowell) #14

This will be fixed in the next WIP release.


#15

Hi, I updated to latest build, yet the trackpad preferences are still missing.


#16

Hello Marlin,

next WIP means next build?

I am now running 492 and the problem remains.

Thanks


(Marlin Prowell) #17

There were changes in the 2013-12-02 WIP release that fixed the 13" MacBook Pro trackpad detection. I assumed that this would also fix the 15" MacBook Pro, but apparently not. I don’t have access to the 15" model, so, if the Trackpad preference panel is still missing, I need some hardware information from your computer.

  • In the Apple menu, select About this Mac. A dialog appears.
  • Click the More Info… button. Another dialog appears.
  • Click the System Report… button. The System Information application runs and
    another window appears.
  • In the System Information menu, select File > Save… The Save dialog appears.
  • Uncheck the Hide extension button in the Save dialog.
  • Save the file somewhere easy to find, like your desktop.
  • In the Finder, right click on the saved file and select Compress “MacBook Pro.spx” (or whatever the file is named). This creates a zip file from the original file.
  • Email the zip file to marlin@mcneel.com along with an explanation of what it is and why you
    are sending it.

#18

Same problem on my August 2013 13" Retina MBP. I’ve emailed you a zipped system report as requested.


#19

Same problem on my macbook pro 15" October 2013.
My system informations are in german would it still be helpful?

Trackpad:

Version: 12,0
Unterstützt von: Apple
Sichtbar: Ja
ID: com.apple.preference.trackpad
Ort: /System/Library/PreferencePanes/Trackpad.prefPane
64-Bit (Intel): Ja

Thanks


(Marlin Prowell) #20

I received your system report. Thanks. I, with some fixes, was able to get Trackpad preferences to work with your system report. These fixes will be in the next WIP release. Turns out that OS X Mavericks behaves differently than 10.8 when reading preferences. In some cases.

I’ve been wrong enough about this trackpad thing that I’ll just say that this might work for you in the next WIP release.