Thumbnails Not Generating Rhino 8 Mac

Hello, I do not see thumbnails of Rhino files anymore: not in Finder, not when I open Rhino (right column), and when I open files via Rhino (browsing via that window). I’m on Rhino 8 in Mac. Been happening for a while. All software up to date. Is this a common issue? Either way, is there a fix? Thank you. Pasted SystemInfo follows.

Rhino 8 SR12 2024-10-8 (Rhino 8, 8.12.24282.07002, Git hash:master @ 2f42167325d83e0da0f3fe08e796c2b26e602bc5)
License type: Educational Lab License, build 2024-10-08
License details: Cloud Zoo

Apple macOS Version 15.0.1 (Build 24A348) (Physical RAM: 96GB)
Mac Model Identifier: Mac14,6
Language: en-US (MacOS default)
.NET 7.0.0

Metal GPU Family Apple 7
Metal GPU Family Common 3
Metal GPU Family Mac 2
Graphics processors
Apple M2 Max
Color LCD (1728 x 1117 @ 120.00Hz)
GPU Vendor: Apple

USB devices
Microsoft: Microsoft® Classic IntelliMouse®

Bluetooth devices
None

Third party kernel extensions
None

Third party plugins
/usr/lib/swift/libswiftCore.dylib
/usr/lib/swift/libswiftObjectiveC.dylib
/usr/lib/swift/libswiftCoreFoundation.dylib
/usr/lib/swift/libswiftDarwin.dylib
/usr/lib/swift/libswiftDispatch.dylib
/usr/lib/swift/libswiftIOKit.dylib
/usr/lib/swift/libswiftSystem.dylib
/usr/lib/swift/libswiftXPC.dylib
/usr/lib/swift/libswift_Builtin_float.dylib
/usr/lib/swift/libswift_Concurrency.dylib
/usr/lib/swift/libswift_StringProcessing.dylib
/usr/lib/swift/libswift_errno.dylib
/usr/lib/swift/libswift_math.dylib
/usr/lib/swift/libswift_signal.dylib
/usr/lib/swift/libswift_stdio.dylib
/usr/lib/swift/libswift_time.dylib
/usr/lib/swift/libswiftos.dylib
/usr/lib/swift/libswiftsys_time.dylib
/usr/lib/swift/libswiftunistd.dylib
/usr/lib/swift/libswiftDistributed.dylib
/usr/lib/swift/libswiftMetal.dylib
/usr/lib/swift/libswiftOSLog.dylib
/usr/lib/swift/libswiftQuartzCore.dylib
/usr/lib/swift/libswiftUniformTypeIdentifiers.dylib
/usr/lib/swift/libswiftsimd.dylib
/usr/lib/swift/libswiftObservation.dylib
/usr/lib/swift/libswiftRegexBuilder.dylib
/usr/lib/swift/libswift_RegexParser.dylib
/usr/lib/swift/libswiftCryptoTokenKit.dylib
/usr/lib/swift/libswiftAVFoundation.dylib
/usr/lib/swift/libswiftCoreAudio.dylib
/usr/lib/swift/libswiftCoreLocation.dylib
/usr/lib/swift/libswiftCoreMIDI.dylib
/usr/lib/swift/libswiftCoreMedia.dylib
/usr/lib/swift/libswiftCoreImage.dylib
/usr/lib/swift/libswiftAccelerate.dylib
/usr/lib/swift/libswiftFileProvider.dylib
/usr/lib/swift/libswiftMLCompute.dylib
/usr/lib/usd/libusd_ms.dylib
/usr/lib/swift/libswiftCompression.dylib
/usr/lib/swift/libswiftIntents.dylib
/usr/lib/swift/libswiftSpatial.dylib
/usr/lib/swift/libswiftSynchronization.dylib
/usr/lib/swift/libswiftNaturalLanguage.dylib
/usr/lib/swift/libswiftGameplayKit.dylib
/usr/lib/swift/libswiftSpriteKit.dylib
/usr/lib/swift/libswiftWebKit.dylib
/usr/lib/swift/libswiftDemangle.dylib
/usr/lib/swift/libswiftGLKit.dylib
/usr/lib/swift/libswiftMetalKit.dylib
/usr/lib/swift/libswiftModelIO.dylib
/usr/lib/swift/libswiftSceneKit.dylib
/usr/lib/swift/libswiftVideoToolbox.dylib
/usr/lib/swift/libswiftMapKit.dylib
/Users/scroggin/Library/Application Support/McNeel/Rhinoceros/MacPlugIns/DatasmithRhino7.rhp/DatasmithFacadeCSharp.dylib
/Users/scroggin/Library/Application Support/McNeel/Rhinoceros/MacPlugIns/DatasmithRhino7.rhp/libtbbmalloc.dylib
/usr/lib/log/liblog_network.dylib

Rhino plugins that do not ship with Rhino
/Users/scroggin/Library/Application Support/McNeel/Rhinoceros/MacPlugIns/DatasmithRhino7.rhp “Datasmith Exporter” 5.3.2.0

Rhino plugins that ship with Rhino
/Applications/Rhino 8.app/Contents/Frameworks/RhMaterialEditor.framework “Renderer Development Kit” 8.12.24282.1002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Commands.rhp “Commands” 8.12.24282.7002
/Applications/Rhino 8.app/Contents/PlugIns/NamedSnapshots.rhp “Snapshots” 8.12.24282.1002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RDK_EtoUI.rhp “RDK_EtoUI” 8.12.24282.7002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/MeshCommands.rhp “MeshCommands” 8.12.24282.7002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoRenderCycles.rhp “Rhino Render” 8.12.24282.7002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCycles.rhp “RhinoCycles” 8.12.24282.7002
/Applications/Rhino 8.app/Contents/PlugIns/SectionTools.rhp “SectionTools” 8.12.24282.1002
/Applications/Rhino 8.app/Contents/PlugIns/Displacement.rhp “Displacement” 8.12.24282.1002
/Applications/Rhino 8.app/Contents/PlugIns/PanelingTools.rhp “PanelingTools” 8.12.24282.1002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoDLR_Python.rhp “IronPython” 8.12.24282.7002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/GrasshopperPlugin.rhp “Grasshopper” 8.12.24282.7002
/Applications/Rhino 8.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCodePlugin.rhp “RhinoCodePlugin” 8.12.24282.7002

Hi @scroggin,

Did thumbnails work before you upgraded to macOS Sequoia?

– Dale

1 Like

Hi Dale, They did not in the Finder. I am not sure if they did with Mac Rhino 7 either. I do recall being able to see the thumbnails when I would open Rhino and see recent files on the right. I don’t recall this part working since using Rhino 8.

Thanks,
we have this on the list as RH-84357 Mac on Sequoia 15.0.1 Missing Thumbnails
-wim

1 Like

Thanks Wim. Hope they fix soon!

Hi @scroggin,
Sorry for the issues you are having with your file previews.
They are tough and this is what I found out today from our developers.

This is what we know:

  • This seems to be related to the Sequoia 15.0.1 update.
  • The thumbnail preview is not the responsibility of anything provided by the Rhino for Mac.
  • Mac OS’s Quicklook generates these.
  • Some of our developers here have also seen the indexing get out of sync. The thumbnails go away for awhile…a restart of the Mac helps and sometimes just waiting a while has worked for those here that have seen it.
  • Others in the Mac world have also seen this too: See these suggestions from the Mac support forum.

If you have an active Apple support contract, you many want to contact them or make an appointment at the Apple store to talk to a Genius.

Erasing the hard drive and reinstalling the Mac Sequoia OS has been reported to fix this issue.

A Rhino customer has confirmed that they solved the issue with Apple Support.
Apple support advised that the best option was to to totally erase the hard drive and set up like a new computer.
Then the customer restored all data and apps ,one at a time, from a backup.

It was a long process and the Previews were restored.
He now can see them as before and the system is very fast with only fraction of used hard drive space.

Sincerely,
Mary Ann Fugier

2 Likes

apple is getting really good at making things worse recently (or for quite a while to be honest) just look at their calculater which they finally managed to bring to ipad after almost one and a half decades. they seemed to have changed code while doing so and now one of the most basic functions to repeat the last operation with = is gone. and nobody at apple seems to miss it. talking about geniuses at apple… well not anymore obviously.

Thank you Mary Ann. Glad to hear there is a potential fix, but reinstalling everything would be as described, a long process. I may attempt and will post any progress if I ever find the time. I do have Rhino installed via Parallels too and use that when seeing thumbnails is crucial. Thumbnails work in my Windows version thankfully. I have to use that anyway for vray. Overall just happy that Rhino for Mac has improved so much over the years.