Text not displaying correctly

rhino

#1

I’m having an issue with text displaying incorrectly. The issue occurs with multiple fonts. I have already tried reinstalling specific fonts, which worked temporarily but then stopped. See screenshot below.

Any help would be greatly appreciated!

Thank you!

-Tim


(Pascal Golay) #2

Hi TIm - how is the text being entered? Copy/Paste?

-Pascal


#3

No, text was entered directly.

Thanks!

-Tim


(Pascal Golay) #4

Hm. Can you post a file that shows the problem? The simpler the better…

thanks,

-Pascal


#5

Pascal,

Please see attached.

rhino-text-test.3dm (3.0 MB)

-Tim


(Pascal Golay) #6

Hi Tim - it looks correct here on both Mac (Same build as yours) and Windows Rhino. On your screen, characters are dropping out, is that correct?

-Pascal


#7

Interesting… Yes the characters are dropping out, here’s a screenshot:


(Pascal Golay) #8

Hi Tim - OK, thanks… I really have no idea what could cause this. I’ll have to check with some bigger brains.

-Pascal


#9

Ok, thanks. I suspect that it might be a memory issue or something. After closing out of other applications and reopening the text displayed correctly. It seems to be an intermittent problem.


#10

Anyone have any ideas how to resolve an issue like this? Still having this issue with the characters dropping out of text objects and dimensions. It appears to happen with multiple fonts on different files on a few of the machines in our office. Any help would be much appreciated, as this has become a pretty big nuisance.


(Dan Belcher) #11

Just to be very safe, you may want to check your fonts for problems.

Can you please provide some additional information? Please navigate to Rhinoceros > About Rhinoceros > More info… > Copy to clipboard and paste the content back into a reply here.


#12

Thanks, Dan. Checked out the fonts, no issues there.

Here’s my info:

Software information

Software versions
Rhinoceros version: 5.4 (5E407)
Rhinoceros path: /Applications/Rhinoceros.app
IronPython version: not installed
Language: en-US (MacOS default)
macOS version: Version 10.13.3 (Build 17D102)

Plug-ins
/Library/Frameworks/3DconnexionClient.framework/Versions/A/3DconnexionClient
/usr/lib/closure/libclosured.dylib

Third party kernel extensions
com.3dconnexion.driver (10.5.0) 23F2462E-B272-3BBC-A8DC-BEE242EE3FA7

Hardware information

Computer hardware
Hardware model: iMac18,3
Processor: Intel Core i5-7500 CPU @ 3.40GHz
Memory: 16 GB
Architecture: Intel 64 bit

Video hardware
Graphics: Radeon Pro 570 4 GB
Memory: 4 GB
Screen size: 2560 x 1440
Displays: iMac (217dpi 2x)

USB devices
Broadcom Corp.: Bluetooth USB Host Controller
Apple Inc.: FaceTime HD Camera (Built-in)
3Dconnexion: SpaceNavigator
Logitech: USB Receiver

Bluetooth devices
Broadcom: Magic Keyboard

OpenGL information

OpenGL software
OpenGL version: 2.1 ATI-1.60.26
Render version: 2.1
Shading language: 1.20
Maximum texture size: 16384 x 16384
Z-buffer depth: 24 bits
Maximum viewport size: 16384 x 16384

Implementation settings
Use texture compression: Yes

Appearance settings
Antialiasing: 0x
Mip map filtering: None
Anisotropic filtering: None

Thanks!
-Tim


(Dan Belcher) #13

Thanks Tim. Unfortunately, I don’t see any red-flags in your system information. Is this happening with all files on that computer? Does the same thing happen on different computers with that file?


(Dan Belcher) #14

Thanks Tim. Unfortunately, I don’t see any red-flags in your system information. Is this happening with all files on that computer? Does the same thing happen on different computers with that file?


(Brad) #15

Seems I am having this same issue. Are there been any solutions?


(Dan Belcher) #16

Unfortunately not. We have not been able to reproduce the issue on our machines, so it is very difficult to know where to begin.

If you can provide 3dm files the exhibit this behavior, your System information (Rhinoceros > About Rhinoceros > More info… > Copy to clipboard), as well as detailed steps to reproduce the issue, we might have a fighting chance.