Since tomorrow, Rhino 7 SR18 instant crash at loading, with and Apple error
So no way to obtain System info.
When I launch the app, it appears the floating windows of Rhino, then if I open existing or even a new file, it crashes without loading the main window of Rhino…
I was on Big Sur, no major updates made … and it has always worked previously…
Since, I uninstall and reinstall Rhino from official SR18 on website.
I reset my Mac Rhino PLIST
Nothing changes
I update my mac to Monterey… no changes…
I Download from the discourse SR19… no changes
Uninstall, clean and reinstall… no changes…
And beside R7, I use R8 WIP that works…
I have no more ideas to test…
Hi Dan,
Sorry i’ll be unavailable in front on my Mac until Monday, I’ll test it on monday, SR17, I’ll send you content of Apple crash, but I can warranty you, that I had few use of SR18 before it began to crash…
What I remember, the morning before it crashed is that I opened the Packmanager, and updated, Caribou, and installed Acapulco and Assembler… then i was prompted to reload Rhino… but I had no time to reload and I work on it few hours before reloading Rhino…then instant crashes…
I’ll let you know on manday
Thanks
Well, I don’t think we can point the finger at those plugins. I went ahead and did this in Rhino for Mac (7.18):
Launched Rhino 7.18, started a new modeling window, ran PackageManager
Searched for an installed Caribou.
Quit and restarted Rhino for Mac.
Repeated steps 1-3 for Acapulco and then Assembler in turn.
I am unable to reproduce a crash.
NOTE: I interpret “crash at loading” as “crashes when you start a new modeling window” with the presumption that - if it crashed before that - I’d notice. Please let me know if something else is meant by this.
@dan I uninstall Rhino and reinstall it with SR17, without improvement.
Crash means this:
I click on Rhino7 icon, it shows the floating window for aprox 4 sec, and crash…
@dan I tried and same bad issue… yes I was connecting on my rhino account to log in, and crashed on the same time, without prompt of the log in windows…
I also try to uninstall v8 to keep only V7 active on my computer…no changes…
That’s frustrating. I still don’t see any crashes logged under your name or email address, so I presume the Rhino crash reporter is never appearing (is that correct?)
I realize that the SystemInfo you sent us is from Rhino 8, so we actually don’t have a good idea of which plugins are loaded. Since we’ve already tried to eliminate the Packages (we know they are not the problem), I think it’s time to now attempt to rule-out the plugins.
In Finder , navigate to the Go menu and go to the ~/Library/Application Support/McNeel/Rhinoceros/7.0 folder.
Do you have any plugins other than Grasshopper, IronPython, and RhinoCycles in this folder? If so, drag them to the Desktop so that Rhino won’t see them.
2- Using Console logging I found the log file of the crash as an .ips file, I attached it in a zip file.
I also join the Console report of rhino activity
Only three lines were “yellow”, please find the screen shot (text file does not show yellow dots)
Solved !!!
I looked deeper, and additional plugins are in:
~/Library/Application Support/McNeel/Rhinoceros/**Packages**/7.0
instead of regulars ones that are in: ~/Library/Application Support/McNeel/Rhinoceros/7.0
Problem occured with IntelDenoiser, once remove from the plugin folder, I reinstall it from PackageManager, and it works perfectly like before…
No idea why it has been crashing…
Thanks for help
I’ve now tried to reproduce this on three different Intel Macs and was, unfortunately, never able to reproduce it. I’m glad the problem is solved, I just wish we knew what about your specific configuration was causing it…we know the Intel Denoiser was part of the problem; but I suspect not the entire problem.
