ShapeDiver Mobile File Upload Issue

Happy New Year, everyone!

I’m encountering an issue with the ShapeDiver upload. It doesn’t allow me to select .stl files for upload on mobile devices, even though the same files upload fine in a desktop browser. Am I missing something? @mathieu1

I could not reproduce the issue at the moment. Could you please create a minimal ShapeDiver model and attach the STL file you are trying to upload to help me reproduce the issue?

@mathieu1 Please see below for the ShapeDiver model. It does not work with any STL file; an example is attached. Thank you.

https://www.shapediver.com/app/m/fV7eDOzHquERzwca8nKPeecbWtZFcH
Test.stl (684 Bytes)

On my side, the frontend shows an error message when uploading the file (which is related to MIME types, we are improving this). However, the file uploads without issues and displays in the viewer:

Could you confirm if the issue you are reporting is only about the error message or if on your side the file does not display in the viewer at all? In that case, could you let me know if that only happens for the STL format or for other formats as well?

The issue is that I can’t even select any STL files for upload. They are all greyed out and non-selectable, as shown in the screenshot. All other file formats like obj work fine.

Thank you for the detailed report. I filed an issue for our team and will get back to you once we make progress.