We are a small firm from Lithuania working with Grasshopper and your platform (ShapeDiver). Today, we encountered a problem and can’t find a solution.
The project works with JSON input, and we encountered a problem when we applied textures. Before, we used only solid colours, and it worked well. When we give textures (we use HTTP addresses in JSON input), the platform starts to load infinitely without any result - it just loads and loads without any error indication.
Maybe somebody can help us with this issue?
Could you post a minimal Grasshopper definition and/or link to a ShapeDiver model that causes the issue?
ShapeDiver model: https://www.shapediver.com/app/m/wMD3MtLfKVjt2dlny9Xq6D7cVO0qya
Grasshoper definition:
PR_02_VP_For shapediver with texture.gh (198.3 KB)
Hello Mathieu. Any news regarding error?
Hello @mathieu1 !
Could you have a look at this issue or point us in some direction?
We’re stuck with this since weeks and our product launch has been delayed because of that.
Thank you.
I apologize for not following up on your last message. Please create a minimal definition that can help us reproduce the issue. It is a lot of work for our team to open the full Grasshopper definitions and proceed by elimination to identify if a bug is happening or if the issue comes from the definition itself.
Could you reproduce the issue with a single object and a single texture? If so, please post the definition. Make sure to really show where the material is defined, which URL you are using, and how you are applying this material to the final objects. Starting from this setup, we will be able to investigate the issue.
Hello @mathieu1. We created shortest possible description of the problem and uploaded model into platform: https://www.shapediver.com/app/m/Fq86tseZPnh1RiEEzkiMKe2guKhteI .We can see no response from shape diver platform, just infinite loading… Here is grasshopper definition with highlighted problem:
Error example_20240806.gh (24.3 KB)
There is a problem with a texture image you specified. You can see the details of the problem by doing this:
- Open the browser console
- Load the model
- Click the failing “image” request
- Select the “Preview” tab
- Check for the error message
Invalid response when trying to fetching texture from …
@Pavlovski_Valdemar we are investigating why the texture download might fail. This could be a problem on our side, or a problem with the server hosting the texture image.
We found the problem, in happens with some servers like in your case. We are preparing a patch release and will deploy it tomorrow.
Thank you!
The fix has been deployed and your model is working now, please give it a try.
@snabela after several test, we still do not see result, so the problem is not solved yet…
@snabela so we decided to use another server, and it works. But problem with old one still exists.
Are you referring to this model, correct?
I can see that the image reports a Content-Type of image/vnd.radience. This is not supported for texture images.
Yes, I was referring to that model. So it works from another server. Thank you for you answers!