ScreenShot Resolution Limit

Hi,
I would like to generated high resolution renders with SD api GetScreenShot()
Seams to be limited to 1920x1080 maximum =/
When i set higher resolution like 2048x2048, i got only 1080x1080 PNGs.
Any idea to deal with this ?
Thanks!

Hello @pierreyves.jacques

thank you for letting us know, we are looking into this issue.

You have linked the Viewer 2 documentation so I can assume that you are still using Viewer 2 instead of Viewer 3?

Cheers, Michael

Using ShapeDiver-Viewer version: 3.1.15.7
with: viewer.getScreenshot(format, quality)

@pierreyves.jacques I just wanted to update you here. We are currently evaluating this issue and will get back to you once it has been resolved.

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Hello @pierreyves.jacques,

this issue has now been resolved. The issue was that the viewer does not render in the size of the screen, but a maximum of 1920x1080 and upsamples the results. With the new setting maximumRenderingSize (available from 2.7.0 on), you can now adjust that maximum yourself. This then leads to you also having the possibility to get larger screenshots.

Cheers, Michael

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