Screenshots not saved correctly using Firefox

Grasshopper ShapeDiver
1

Hi,

I found a problem when using the api.scene.getScreenshot() function to save a screenshot of the viewer.

In Firefox (v.73.0.1 for OSX) the image gets the bottom left quarter of the viewer and stretches it to the actual resolution: for example if the viewer is 640x480 pixels in size, the output image takes the bottom left 320x240px part and scales it by 200%.

The same behavior occurs regardless of the models, for example also on the first API example, using the console (I put the demo here: https://www.marcotraverso.it/temp/sd-demo-01.php)

Both Chrome and Safari work correctly. I’m using the most recent API version (2.19.3).

Am I missing something? Is there a solution or a workaround for making it work?

Thanks in advance

Marco

2

Just following up to check whether this is known bug or there already a solution/workaround.

Any thought?

Thanks!
Marco

3

We could not reproduce the issue yet. Can you also let us know which version of OSX and which device you are using? Are you experiencing the problem on several devices?

4

Thanks for checking this, Mathieu. I’ll test this on different machines, and operating systems and I’ll let you know.