Rhino3d mobile app will not allow google drive download. iPhone and iPad


#1

Hi. I have just tried to download some models for a presentation and it says I can’t use google drive on either my iPad or iPhone. I have done this on my iPad before.

Any ideas ?

Cheer’s

Glenn


(Dan Belcher) #2

Hrmmm. I’ve been seeing more issues with some G-Suite downloads in iRhino 3D lately. I’ve not been able to nail down why. Is the account you are signed into Google with an Enterprise account by any chance?


#4

Sorry dan I don’t know what an enterprise account is ??[image1.PNG]
FYI I hit the + sign in the app which brings up a screen where I can add from Dropbox,google drive or a http input.

When I press google drive it shows this…


#5

Did you get the account through you employer and you access it with your employment user account credentials (Enterprise) - OR - did you create the google account yourself with credentials you selected (Personal).


(Dan Belcher) #6

I am seeing this error. Logged in IR-520.

I think Google changed their policy on something and broke this. I’ll look into it ASAP for a fix in an updated version of iRhino 3D. Very sorry about this.


#7

Aah Tricky.

I suppose I have both now.

I have my Gmail ( private account ) and recently got a lfl account ( business ) which I linked ti my google account.

I’ll see if i can unlink the business account and try again do you think ?

Also have more screen grabs for Dan.

Cheer’s


#8

Hope these help dan.

Any other ways to upload Files ? Is it just google , dropbox or a website ?

Cheer’s


(Dan Belcher) #9

Thanks, I know what I need to fix (see post above). This should be just limited to GoogleDrive, for the moment. Dropbox is deprecating their API (that we use) in favor of a newer one in the near future, and I’m currently in the process of updating that one.

I’ll work on a fix for the GoogleDrive connection.


#10

Cool.

Any ideas on a lead time for that ?

Is it day’s, weeks or months would you think ?

Cheer’s


(Dan Belcher) #11

It’s weeks to a month. I have to fix the bug - along with a couple others - and then get the app through the App Store approval process. I wish this could go faster. I’m sorry for the inconvenience.

-Dan


#12

That’s great ! I could see something like that taking forever to get through the right channels.
Good luck.

Cheers


#14

Hi Dan.

I just wondered how you were getting on with the fix ?

No pressure ;).

Cheer’s

Glenn


(Dan Belcher) #15

I’m still working on it. This bug is harder to fix that I expected. It requires a complete reworking of the Google Drive service subsystem :frowning:


(Dan Belcher) #16

This issue should be fixed in the recently published 2.2 update to iRhino 3D. Please let me know if it is not working once you update to the latest version.


#17

Hello dan.

Thanks for that it works a treat.

Cheers

Glenn