Hi,
I don’t know what’s going on but twice now Rhino has freaked out and then every object just disappears and I can’t get anything back. “Undo” does nothing, and saving and re-opening just re-opens an empty file. My layers and viewports are all still there, but just all of the objects are gone. I don’t know what is causing this. The first time, I was able to recover most of the work with the last auto-save, but today it turned out that it never autosaved for some reason, so I lost several hours worth of work. Has anyone else experienced this?
-Lia
Check the Recycle Bin; there should be an auto-save file; RhinoAutosave.3dm
Thank you for the tip!
1 Like
Hi Lia -
Please run the SystemInfo command in Rhino and copy/paste the results here.
-Pascal
Hello, I’ve had this exact problem and restoring the file from the Recycle bin only gave me a file with the same problem. Here is System info @pascal :
Rhino 7 SR33 2023-9-5 (Rhino 7, 7.33.23248.13001, Git hash:master @ 332dda7497b18e9e6f82f118da5cba0c448151a9)
License type: Educational Lab License, build 2023-09-05
License details: LAN Zoo Network Node
Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 32Gb)
Computer platform: DESKTOP
Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 3070 (NVidia) Memory: 8GB, Driver date: 2-2-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 528.49
> Accelerated graphics device with 4 adapter port(s)
- Secondary monitor attached to adapter port #0
- Windows Main Display attached to adapter port #1
Secondary graphics devices.
Intel(R) UHD Graphics 770 (Intel) Memory: 1GB, Driver date: 3-3-2022 (M-D-Y).
> Integrated graphics device with 4 adapter port(s)
- There are no monitors attached to this device!
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 2-2-2023
Driver Version: 31.0.15.2849
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB
Rhino plugins that do not ship with Rhino
C:\ProgramData\McNeel\Rhinoceros\7.0\Plug-ins\Datasmith Rhino Exporter (d1fdc795-b334-4933-b680-088119cdc6bb)\DatasmithRhino7.rhp “Datasmith Exporter” 5.1.1.0
C:\Program Files\Rhino 7\Plug-ins\RhinoCAM 2022 for R7\RhinoArt1FileExporter For Rhino7.0.rhp “RhinoArt1FileExporter”
C:\Program Files\Common Files\McNeel\Rhinoceros\7.0\Plug-ins\Fologram for Rhino (468a328b-20d9-494b-b9e1-cbe9f827d3a2)\2020.3.5.0\7\Fologram.IO.Rhino3d.Win7.rhp “Fologram for Rhino” 2020.3.5.0
C:\Program Files\Rhino 7\Plug-ins\RhinoCAM 2022 for R7\RhinoCAM 2022 For Rhino7.0.rhp “RhinoCAM 2022 - The cutting edge CAM plug-in for Rhino 7.0 from MecSoft Corporation”
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros\V7\VRayForRhino.rhp “V-Ray for Rhino”
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.33.23248.13001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.33.23248.13001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.33.23248.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.33.23248.13001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.33.23248.13001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\BlockEdit.rhp “BlockEdit” 7.33.23248.13001
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
C:\Users\engelbrekttc\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\PanelingTools\2021.3.2.446\PanelingTools.rhp “PanelingTools”
Hi Jen, first of all check the file size. If the file is empty for objects then the file size should be quite small (unless you have tons of materials in there)
Then check that no objects are isolated or hidden.
If possible please attach the rhino file.
Hi Jen - the next time you see this happen, please stop and do two things:
SelNonefollowed bySelAll- F2 to open
CommandHistoryand copy/paste the whole lot into a text file or directly into your post here.
Other things to consider - you have several non-default p[lug-ins - plug-ins can get involved in unpredictable ways sometimes with Rhino’s behavior. If what you describe happens with any regularity, I would disable all of the plug-ins listed in SystemInfo as ‘Plug-ins that do not ship with Rhino’. This is done in OPtions > Plug-ins page by Un-checking ‘Enabled’ . When enabling or disabling, you must complete the process by closing and reopening the Rhino app.
If the problem goes away, you can start re-enabling plug-ins until it shows up again.
-Pascal