Hi
For the past few days, my Rhino PDF won’t print if any of the detail is in Arctic or Shadded display mode. I tried to change the display mode to wireframe and it works. Even if the Rhino file is 2 mb, light, it just won’t print and is just stop responding at all. I down-saved to R6 and have no problem with the same file in R6.
I have tried to reinstall Rhino but no luck. What else should I do to check what’s is causing this issue?
Can anyone help, please?
Thanks
check the date on your video card driver… occasionally we see old drivers make pdf printing misbehave.
Hi @theoutside I did. My Nvidia driver is up to date. I did another test. I got a PDF printed on a smaller sheet of paper. 11x17. For some reason it just doesn’t work on my E1 layout…
Please make sure you are updated to at least Rhino 7.10. This is something that we have worked on in recent service releases.
Hi @stevebaer I am on the latest released. Reinstalled but no luck. I vaguely recall the problem started after I updated my nvidia driver about 10 ago. Could that be the problem?
Hi -
Please run the Rhino SystemInfo command and copy-paste the result here.
-wim
Hi @wim
Rhino 7 SR10 2021-9-13 (Rhino 7, 7.10.21256.17001, Git hash:master @ 68677dc86520a0de9485d8b8fa2e841e757733f3)
License type: Educational, build 2021-09-13
License details: Cloud Zoo
Windows 10.0.19042 SR0.0 or greater (Physical RAM: 64Gb)
Computer platform: DESKTOP
Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 3080 (NVidia) Memory: 10GB, Driver date: 9-13-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 472.12
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0
- Secondary monitor attached to adapter port #1
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 9-13-2021
Driver Version: 30.0.14.7212
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 10 GB
Rhino plugins that do not ship with Rhino
S:\Dropbox-E-Library- Set Design resources- Rhino\Plugins\XNurbsRhino 5.0\XNurbsRhino 5.0\XNurbsRhino.rhp “XNurbs”
C:\Users\hogan\AppData\Local\Programs\Enscape\Bin64\Enscape.Rhino7.Plugin.dll “Enscape.Rhino7.Plugin” 0.0.21231.815
C:\Users\hogan\AppData\Roaming\McNeel\Rhinoceros\7.0\Plug-ins\KeyShot10RhinoPlugin (ccedd9da-83b9-429a-aec5-8ec90b85fe67)\1.0.0.0\KeyShot10RhinoPlugin\Rhino 5.0\KeyShot10RhinoPlugin.rhp “KeyShot10RhinoPlugin” 1.0.0.0
C:\ProgramData\McNeel\Rhinoceros\7.0\Plug-ins\Twinmotion Direct Link 2020.2 (e24ee14a-9514-47da-8fe6-f6e61b20160e)\Twinmotion Direct Link 2020.rhp “Twinmotion Direct Link 2020” 1.0.6.0
C:\Users\hogan\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\IntelDenoiser\0.6.3\IntelDenoiser.Windows.rhp “IntelDenoiser.Windows” 0.6.3.0
C:\Users\hogan\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\NVIDIADenoiser\0.4.1\NVIDIADenoiser.Windows.rhp “NVIDIADenoiser.Windows” 0.4.1.0
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.10.21256.17001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 7\Plug-ins\RPC.rhp “RPC”
C:\Program Files\Rhino 7\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.10.21256.17001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.10.21256.17001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.10.21256.17001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.10.21256.17001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
C:\Users\hogan\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\SectionTools\2021.4.30.511\SectionTools.rhp “SectionTools”
Hi -
Did you update those drivers because of some problems with Rhino?
I suppose you could always try both a clean install of the drivers after making sure that Windows is on the latest update or using an older driver but I would start with disabling all the non-standard plug-ins that you are running.
-wim
I updated the driver because the system notified me nothing was wrong in Rhino before that. Tried to clean install an up-to-date nvidia driver and still no luck. Also disabled the plug-ins. What should I try next?
Thx
Hi @wim Is there a way to get Rhino 7 rollback versions and see it will fix the problem? Thanks