Hi, I’m having an issue with Rhino 7 for windows where one certian file will open with a black screen on the view ports and stay like that. If I try and click anything the program will stop working and ask me if I want to close it. Does anyone have any fixes for this?
Hi Jackson - please run SystemInfo in Rhino and post the results. My guess is a plug-in is involved, let’s see what you have installed.
-Pascal
Rhino 7 SR28 2023-2-27 (Rhino 7, 7.28.23058.03001, Git hash:master @ 4ffc5d7156fbccf2a5d9fcc80e522b3851bc7f6c)
License type: Educational, build 2023-02-27
License details: Stand-Alone
Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 16Gb)
Computer platform: LAPTOP - Plugged in [63% battery remaining]
Hybrid graphics configuration.
Primary display: Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 6-15-2023 (M-D-Y).
> Integrated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 3050 Laptop GPU (NVidia) Memory: 4GB, Driver date: 6-29-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 529.12
> Integrated accelerated graphics device with 1 adapter port(s)
- Video pass-through to primary display device
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 6-29-2023
Driver Version: 31.0.15.2912
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 4 GB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.28.23058.3001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.28.23058.3001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.28.23058.3001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.28.23058.3001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.28.23058.3001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
Hi Jackson - I’d first update to the latest:
https://www.rhino3d.com/download/archive/rhino/7/latest/
then, if that does not help, start Rhino in Safe Mode (type ‘Rhino’ in the Winbdows start menu and find the safe mode version). Then open the file from that Rhino - any better?
-Pascal
I updated and started in safe mode but it still is not opening
Hi Jackson, please zip and upload the file here, to my attention: Rhino - Upload to Support
Please put a link back to this topic in your comments.
-Pascal