Rhino doesnt start

Rhino Rhino for Windows
1

i installed rhino on windows laptop (gaming beast). i am completely new to rhino and when i double click the icon, it doesnt respond at all. Could someone help with this issue? i managed to run rhino before on my laptop. now it doesnt start at all, not even an error message. so frustrating

2

Hi,
The only possible way to turn on your rhino back is Uninstall & Reinstall. Try this.

3

Why are you sure he needs to uninstall and reinstall?

4

@davidcockey Even I faced this kind of issue. For me Uninstall/ Reinstall turns as a solution not now. A long back with my old PC. So I suggested it. Or else someone need to remotely control his PC and check error.

5

it didn’t work and only problem with rhino. no problem with running other modelling tools. before rhino was also working, i do not know what happened. i installed and uninstalled several times. please help.

6

Hi - have you tried running Rhino in Safe Mode?
-wim

7

Which version of Rhino?

8

I am trying to install 6.25.20114.05271, it is saying successfully installed but not starting at all, even tried in safe mode, nothing, i want to buy it but if this is the case then it is just wasting money.

9

the problem is rhino is not giving any error also, it is just not starting

10

This won’t fix it, but it should generate a file we can review to see where Rhino loading is failing:
https://wiki.mcneel.com/rhino/crashhelp/lastresort

11

Hi there !

I did all the steps in your provided link (Diagnosing Rhino Startup Errors [McNeel Wiki]) but its not creating the file to be checked… i contacted through email to Mcneel and they told me to try reinstalling, running troubleshooting, and restarting the license, but it’s still not working for me, any other ideas i could try?
Thank you for the time

12

Hi, @Mariah_Rhino when Rhino fails to start, I assume you mean it installed fine, but sill not launch-

are you on a mac or a pc?

if on a mac, do you have enscape installed? if so see this thread-

if you are on a pc and are not using enscape, see this thread-

Let us know if either of those fixes do not work,

you are welcome to email us directly at tech@mcneel.com for a support ticket or call us as 206-545-6877

13

Hi , thank you for the fast reply.

Yes, It’s installed fine but won’t launch. Checking the task manager, the computer is not even thinking or processing when I try to open it.

I’m on a laptop with Windows 11, no enscape, trying to use Rhino6.

I just tried the second solution you offered and read though the posts but still nothing, the program isn’t starting. Do you have any other ideas?

I sent an email to tech@mcneel.com but the options they provided aren’t working either

Do you have any other ideas?

14

hi @Mariah_Rhino

I think it is easier if we try to solve this issue through a single support channel. Let’s continue the discussion via email support.

16

Alright, that’s fine for me.
Tech support suggested reinstalling the microsoft c++ redistributables, but still nothing, rhino won’t start. Any ideas?

17

hi @Mariah_Rhino see email.