Rhino crashing / taking too long to select sub-objects

Rhino Rhino for Windows
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1

Hey guys!

Since this last update we’ve been having some problems when selecting sub-objects, either on surfaces or subds. For example when trying to select a surface edge, it’s taking longer than usual. If there’s a couple of objects close to each other and I try to select one of them, the menu to pick which to select takes about 2-3 seconds to popup. Right now I’m working on a subd model and when trying to select a ring, I was trying to select just one face and it’s not working, I had to move or rotate the model to be able to even select a face. Then trying to select a couple of faces to select an entire ring, Rhino crashed twice.

Hope you can take a look at it.

Thanks!

2

Hi Juan - please run the SystemInfo command in Rhino and post the results.

-Pascal

3

Rhino 7 SR20 2022-7-12 (Rhino 7, 7.20.22193.09001, Git hash:master @ 9b19bfdb8c343dd6fa8df3514068defd72273d6f)
License type: Commercial, build 2022-07-12
License details: Cloud Zoo

Windows 10 (10.0.19044 SR0.0) or greater (Physical RAM: 16Gb)

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 2060 (NVidia) Memory: 6GB, Driver date: 5-19-2022 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 512.96
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0
- Secondary monitor attached to adapter port #1

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 5-19-2022
Driver Version: 30.0.15.1296
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 6 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.20.22193.9001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 7\Plug-ins\RPC.rhp “RPC”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.20.22193.9001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.20.22193.9001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.20.22193.9001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.20.22193.9001
C:\Users\suppo\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\PanelingTools\2021.3.2.446\PanelingTools.rhp “PanelingTools”

4

Hm - nothing suspicious thhere, to my eye - does this happen with any model, even a new model with a new object to test?

-Pascal

5

Hmm it’s not happening on new/empty files. On the rest it happens even on newly created objects

6

Hi Juan - so just to be sure - please try the following: start a new file using ‘No template’. Make a box or SubD box or two - does the subobject selection problem arise?

-Pascal

7

Thanks, Pascal.

We tried to replicate it with new files using templates and the “no template” option and everything works fine. Problem’s only with “old” files, even if we add new stuff. We also tried selecting some components, copying them to a new file and it seems that the problem travels with them.

8

Hi Juan - you show a lot of non-default plug-ins, I don’t know if there is plug-in user data getting into the mix - one test would be to open one of the ‘bad’ files and SaveAs with no plug-in data, to a new name, of course, and then test the resulting file - any different?

-Pascal

9

Thanks agains, Pascal.

We just tried that on two computers and it’s still the same, same problem.

On my computer is not as bad as on my coworker’s. Here’s his SystemInfo results:

Rhino 7 SR20 2022-7-12 (Rhino 7, 7.20.22193.09001, Git hash:master @ 9b19bfdb8c343dd6fa8df3514068defd72273d6f)
License type: Commercial, build 2022-07-12
License details: Cloud Zoo
Windows 10 (10.0.19044 SR0.0) or greater (Physical RAM: 32Gb)
Computer platform: DESKTOP
Standard graphics configuration.
Primary display and OpenGL: NVIDIA Quadro P4000 (NVidia) Memory: 8GB, Driver date: 8-5-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 471.68
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0
- Secondary monitor attached to adapter port #1
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 8-5-2021
Driver Version: 30.0.14.7168
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.20.22193.9001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.20.22193.9001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.20.22193.9001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.20.22193.9001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.20.22193.9001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

10

if you take a “bad” model, and select all, then cut and paste it into a new blank file does it still misbehave?

11

Yes, Kyle. That was the first thing we did

12

one thing to check, the rtx cards have a studio driver and a game ready driver. Some systems work great with one, some systems with the other… I have not been able to determine what makes one work and the other not.

which ever one you are using, grab the other and when you install use the custom/ clean install option. and give it a go…