Rhino crashes when opening

Hi, Rhino 8 will only open in safe mode. Here is my system info. I’m a new user on a just purchased refurbished laptop.

Rhino 8 SR23 2025-9-8 (Rhino 8, 8.23.25251.13001, Git hash:master @ e75a9d62e23cc6f52d4ef68eb7eda9f8da9b6cd9)
License type: Commercial, build 2025-09-08
License details: Cloud Zoo

Windows 11 (10.0.26100 SR0.0) or greater (Physical RAM: 16GB)
.NET 8.0.14

Computer platform: LAPTOP - Plugged in [99% battery remaining]

Standard graphics configuration.
Primary display: Qualcomm(R) Adreno™ X1-85 GPU (Qualcomm Incorporated) Memory: 0MB, Driver date: 6-2-2025 (M-D-Y).

External USB display device with 7 adapter port(s)

  • Windows Main Display attached to adapter port 0

OpenGL Settings
Safe mode: On
Use accelerated hardware modes: On
GPU Tessellation is: On (but disabled due to other settings)
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL (null) (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Unknown
Render version: (null)
Shading Language: (null)
Driver Date: 6-2-2025
Driver Version: 31.0.112.0
Maximum Texture size: n/a
Z-Buffer depth: n/a
Maximum Viewport size: n/a
Total Video Memory: n/a

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.23.25251.13001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.23.25251.13001

Yesterday it happened here too and it was trying to open a autosaved file, after deleting it open well

@James48 I had this same issue as well. Not sure if we had the same root cause but this post was able to fix my problem. Essentially cycles was unable to launch and I needed to update my C++ Redistributable Rhino Cycles won’t load issue

You are on a Windows ARM computer which is something we don’t support for Rhino 8. We have been working with Microsoft on this and they recently released updated OpenGL display drivers that should fix the crash that you are seeing when just starting up. You may need to go to the Windows Store application on your computer and download/install the latest OpenGL drivers. Look for the OpenCL™, OpenGL®, and Vulkan® Compatibility Pack