Rhino crashes immediately after opening (solved)

I think windows had a software update yesterday and now I can’t open anything except in safe mode. How do I solve this?

Rhino 7 SR33 2023-9-5 (Rhino 7, 7.33.23248.13001, Git hash:master @ 332dda7497b18e9e6f82f118da5cba0c448151a9)
License type: Educational Lab License, build 2023-09-05
License details: Cloud Zoo

Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 32Gb)

Computer platform: LAPTOP - Plugged in [90% battery remaining]

Non-hybrid graphics configuration.
Primary display and OpenGL: Intel(R) Iris(R) Xe Graphics (Intel) Memory: 1GB, Driver date: 6-15-2023 (M-D-Y). OpenGL Ver: (null)
> Integrated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port

Secondary graphics devices.
NVIDIA GeForce RTX 3050 Ti Laptop GPU (NVidia) Memory: 4GB, Driver date: 6-2-2023 (M-D-Y).
> Integrated accelerated graphics device (shares primary device ports)
- This device is not being used

ATTENTION:
Safe Mode is enabled. Graphics device usage and OpenGL information cannot be collected.

OpenGL Settings
Safe mode: On
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 3.3

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Unknown
Render version: (null)
Shading Language: (null)
Driver Date: 6-15-2023
Driver Version: 31.0.101.4502
Maximum Texture size: n/a
Z-Buffer depth: n/a
Maximum Viewport size: 16777472 x 16777217
Total Video Memory: 1 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.33.23248.13001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.33.23248.13001

In safe mode can you go to properties>plugins and disable any 3rd party plugins. Close the safe mode and try again normally. When going to properties you’ll need to accept loading a couple system plugins.

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I have disabled all the 3rd party plugins but unfortunately still does not work :frowning:


this is as far as it gets before crashing

Hi Grace -

Please try to “Repair” the Rhino 7 installation from Programs and Features in the Windows Control Panel.
-wim

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it works now!! thank you guys so much!!