Rhino 8 not responding after OS updates

Rhino Rhino for Mac
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1

I recently ran an update to Mac OS 15.5. and the Rhino subversion update. Since then Rhino is very unhappy and cannot properly boot up.

I just get the spinning beach ball , and the Force quit panel reads Rhino 8 (not responding)

It was working fine last week, but since this upgrade to both the application will not load.

I tried reinstalling Rhino (8.21.25188.17002) to no avail. Additionally, I started up in Safe mode and started Rhino up, still no joy.

Not sure what to do here. Is there a way I can grab the previous version of Rhino and try that?

Any assistance here is greatly appreciated

Thanks,
Ricardo

2

Hi Ricardo -

I’ve sent you a link to 8.20. Please let us know how that goes.
-wim

3

Hi Wim,
Unfortunately rolling back a previous version of Rhino 8 did not work… I’m thinking it might have to do w/ the OS update? I’m going to investigate rolling back to OS 15.4
If you have any ideas on other courses of action, I’m all for it.

Thanks for your help!!!
-rg

4

Hi Ricardo -

You’ll probably want to roll back to an earlier restore point on the Time Machine.

Apart from that, you could create a manual dump file when Rhino is trying to start up and send that over. Instructions for doing so can be found here: Manually Creating a Memory Dump (DMP File) from an Unresponsive Rhino for Mac [McNeel Wiki]
-wim

5

Hello Wim,
Thanks for your continued help here. I’ve uploaded compressed spindump file. If anything comes of it please let me know.

Thanks!

RG_RhinoSpindump.txt.zip (596.7 KB)

6

Just to follow up here. In the end I decided to reinstall (really re-migrate) from another Mac since this issue was happening on a new machine. After re-migration I launched Rhino, sadly still stuck!!! So I quit Rhino on the new machine. Went to my old one where Rhino was still working, quit that then went to to my McNeel account screen and fully logged out of that, and shut down the computer all together. Then and I came back to my new Mac, logged back into my McNeel account and relaunched Rhino and voila! Back in the game! Not sure if this is coincidence or not, but there could have been some issue with competing attempts at authentication… anyway.

Unsure if I want to install the latest dot version update for Mac OS Sequoia, but I ran the latest from Rhino and so far so good…

Not sure if this qualifies as a “solution” but marking it as such.

Thanks!

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