Rhino 8 license error for Mac

Unable to install/upgrade Rhino 8 onto an end users computer. It’s not packaged with our org so we have to manually install it through the LAN zoo option. I selected/typed the correct URL/server and it worked on a separate computer besides the end users. May be certificate related? Maybe poor communication with the server? Error keeps saying License Not Found but it worked fine on another computer. Any suggestions?

Hi Ryan, Please contact Tech Support at tech@mcneel.com for licensing issues.

Thanks!

Will do, thanks