So I was speaking to a representative on chat, and they recomended that I post my situation here. I am running Windows 10, Rhino 8, just installed Rhino yesterday. I am new to this specific software, so I was running through the tutorials to familiarize myself with the commands.
I ran into an issue during the dimensioning tutorial. I previously used AutoCAD so when I was applying a dimension that did not fit well, I went to properties to change the arrow type to make it look better. However, whenever I access the “arrowhead 1” drop down tab in properties and select another arrowhead style, the program freezes for a second then crashes.
While speaking to the representative, I did some more trial and error testing, and it seems to be only crashing with “arrowhead 1”. “Arrowhead 2”, changing the size or changing the style completely all seemed to work fine. No crashing. I also tested in different views and on a layout, and it crashed everytime i tried to change arrowhead 1.
I am going to be out of the office til Tuesday, but I will check back then and try to answer any questions i see then. My system info is pasted below, and I am going to try and attach the tutorial file i was working in and a screenshot. Thanks in advance for any advice! (I also did test in other files that were on my machine, same effect)
Thomas
[truncated message] Rhino 8 SR10 2024-8-15 (Rhino 8, 8.10.24228.13001, Git hash:master @ f4c93f2b85de4dc69b50ed22f1b0d91445724d03)License type: Commercial, build 2024-08-15License details: Cloud ZooWindows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 16GB).NET 7.0.0Computer platform: DESKTOP Standard graphics configuration. Primary display and OpenGL: NVIDIA GeForce RTX 2070 SUPER (NVidia) Memory: 8GB, Driver date: 7-30-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 560.81 > Accelerated graphics device with 4 adapter port(s) - Secondary monitor attached to adapter port 0 - Windows Main Display attached to adapter port #1OpenGL Settings Safe mode: Off Use accelerated hardware modes: On Redraw scene when viewports are exposed: On Graphics level being used: OpenGL 4.6 (primary GPU’s maximum) Anti-alias mode: 4x Mip Map Filtering: Linear Anisotropic Filtering Mode: High Vendor Name: NVIDIA Corporation Render version: 4.6 Shading Language: 4.60 NVIDIA Driver Date: 7-30-2024 Driver Version: 32.0.15.6081 Maximum Texture size: 32768 x 32768 Z-Buffer depth: 24 bits Maximum Viewport size: 32768 x 32768 Total Video Memory: 8 GBRhino plugins that do not ship with RhinoRhino plugins that ship with Rhino C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.10.24228.13001 C:\Program Files\Rhino 8\Plug-ins\WebBrowser.
as a test try unplugging your 2nd monitor… any better?
does this happen on all files or just one/some?
do you have any imported blocks or hatches in the file?
your systeminfo from above was truncated, can you please post the entire report?
also are you using the nvidia studio ready driver or the game ready driver? which ever you are using, please try the other and install it custom/ advanced, and check the clean install box then finish the install.
So sorry the system info was truncated. i was away for the weekend and could not address it until today.
Rhino 8 SR11 2024-8-30 (Rhino 8, 8.11.24243.05001, Git hash:master @ 999651b290406aa1e5f5a2af09b4e77bdda09cc7)
License type: Commercial, build 2024-08-30
License details: Cloud Zoo
Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 16GB)
.NET 7.0.0
Computer platform: DESKTOP
Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 2070 SUPER (NVidia) Memory: 8GB, Driver date: 7-30-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 560.81
> Accelerated graphics device with 4 adapter port(s)
- Secondary monitor attached to adapter port #0
- Windows Main Display attached to adapter port #1
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 7-30-2024
Driver Version: 32.0.15.6081
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB
hope this helps someone with the issue. I did update my video card driver, and the issue was the same before and after. I have a file that it was doing this on, although it appears to be any file I open on my computer. I am trying to figure out how to add attachments to this post and will do so as I figure that out.
Thanks again everyone!
