Rhino 8.29 – error -200, crash on launch, License Manager key missing

Zoo
1
  1. Windows 11, Rhino 8.29.26063.11001
  2. Error -200 “Cannot talk to license manager” immediately after splash screen
  3. Crash: mfc140u.dll_unloaded, exception 0xc000041d
  4. HKLM\SOFTWARE\McNeel\Rhinoceros\8.0\License Manager never created by installer, even after full uninstall/reinstall
  5. Cloud Zoo license
  6. Windows network stack was previously repaired with netsh winsock reset and netsh int ip reset
  7. VC++ 2022 x64 14.44.35211 fully installed (Minimum + Additional + Debug)
2

Hi,

That missing vcruntime DLL is distributed by Microsoft as part of the Microsoft Visual C++ Redistributable tools.

Repair the x86 & x64 runtimes, then repair Rhino.

3

Thank you for your reply but i did run the VC_redist.x64.exe. And the installation is cleaned. I reinstalled from scratch Rhino but with the same error 200. I do have a proper license. I don’t understand

4

Try running the microsoft .net repair tool

https://www.microsoft.com/en-us/download/details.aspx?id=30135

5

I did too. Everything is fine from .NET Framework Version: 4.8.1

What can i show you to prove the status of the os?

6

These dot net issues can be pretty tricky. This one is pretty widespread and typically related to the 2015 redistributable. It sounds like you’ve taken the correct steps to resolve, check out some of the links in that search and see if you missed anything.

7

Rhino 8.29 crashes on every startup with error -200 (cannot talk to license manager).

System: Windows 11 (10.0.26200), ASUS ROG STRIX B550-F, Ryzen 9 5900X

Event log shows:

  • Faulting module: mfc140u.dll_unloaded version 14.50.35719.0

  • Exception code: 0xc0000005 and 0xc000041d

  • Fault offset: 0x0000000000295980

  • Report ID: 77f9fe07-61ec-482f-b52c-abc72708e72e

What I already tried:

  • SFC and DISM → no issues found

  • Deleted License Manager cache (%APPDATA%\McNeel\Rhinoceros\8.0\License Manager)

  • Uninstalled all ASUS ArmouryCrate services

  • Repaired VC++ 2022 Redistributable x64 (14.50.35719)

  • Rhino /safemode → same error

  • Network connectivity to licensing.rhino3d.com:443 → OK

The DLL appears to be unloaded before Rhino finishes using it. Is there a known fix?

8

Report.wer.txt (39.4 KB)

9

Known fixes are to repair the Microsoft Redistributables, then the .net repair tool and repair Rhino. Which you’ve done. I assume you are up to date on windows updates and are doing this with any virus protection disabled??

10

"Yes, Windows Defender real-time protection was disabled. Windows is fully up to date (Build 26200). Now it function thanks to the cmd: ….rhino.exe /netfx