Rhino 7 keeps crashing

[Abbey]

hello,

hoping you can help.

Rhino 7 keeps crashing when trying move around a simple 3d model in perspective view.

these are my system settings

Rhino 7 SR38 2024-12-3 (Rhino 7, 7.38.24338.17001, Git hash:master @ 97e36efa02d7f71638988290bb2d190fcf1b18c5)
License type: Educational, build 2024-12-03
License details: Cloud Zoo

Windows 11 (10.0.26100 SR0.0) or greater (Physical RAM: 32Gb)

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: Intel(R) Arc™ A770 Graphics (Intel) Memory: 16GB, Driver date: 2-28-2025 (M-D-Y). OpenGL Ver: 4.6.0 - Build 32.0.101.6647
> Integrated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port 0

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Intel
Render version: 4.6
Shading Language: 4.60 - Build 32.0.101.6647
Driver Date: 2-28-2025
Driver Version: 32.0.101.6647
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 16256 MB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.38.24338.17001
C:\Program Files\Rhino 7\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 7\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.38.24338.17001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.38.24338.17001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\Alerter.rhp “Alerter”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.38.24338.17001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.38.24338.17001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

If you see anything glaringly obvious that I need to changes please let me know. I just had the computer made so it can handle rhino and I am not technically savvy at all..

Any help or advice/ things I should check please let me know.

Thank you in advance

[AlW]

A little bit of searching revealed this link:

What Is Resizable BAR and How Do I Enable It?

Are you aware of ReBAR? Is it enabled?

I’m not an Intel ARC user, preferring Nvidia instead, but this seems like its important.
I also suggest you check to see whether you have the very latest Intel driver for this card.

Perhaps @stevebaer , @nathanletwory or @jeff have some thoughts on how well this Intel ARC card works with Rhino 7.

[JimCarruthers]

Your video drivers are not absolutely-up-to-date, that’s going to be your only chance of a not terrible experience. You may need to back off on the OpenGl features in the View Options.

Nvidia is the only card maker that even pretends to give a crap about OpenGL drivers, no one actually cares about this market anymore it’s just games and “AI,” which is why Rhino is in the progress of switching to Direct3D for V9.

[stevebaer]

I don’t have a lot of experience with the Intel Arc GPUs, but I would also like to try and understand the cause of the crash first before providing any sort of advice.

Have you sent in any crash reports with your email address associated with it? I can’t find any in our database. That may help us better understand where the crash is coming from.

When Rhino crashes hopefully you are presented with a dialog to let you send in a crash report. Are you seeing this?

[David53 (David)]

FYI:

Has anyone tested Rhino with an intel arc gpu?

As a note on the performance of Arc cards, I have had some odd experiences more recently on my A770. The viewport, particularly when doing certain activities, experiences lockups and slowdowns. On occasion, it looked like there was a driver crash or something from Rhino didn’t agree. Anyway, this is an example of what I caught before the display flickered off and on again. [image] I eventually figured that turning the “GPU Tessellation” off for my Arc seems to have resolved the problem for …

When this was happening, Rhino would hard crash, with no report. Obviously this was a while ago. Assuming there is only still one person with an Arc GPU at McNeel, I’m not sure how this can be solved.