Hi, I’m currently using rhino7 for windows free trial and in the last few days it keeps crashing. While i’m working, suddenly rhino crashes, i can move the pointer for a few seconds (even though I can’t click on anything) and then the entire pc crashes and I have to restart the pc. The most of the times it happens while i’m moving around the scene, but not always. What can I do?
Thanks
For starters, when you’ve got Rhino running you can run the Rhino systeminfo command and paste the result here. That should give potential helpers something to start from.
Rhino 7 SR2 2021-1-21 (Rhino 7, 7.2.21021.07001, Git hash:master @ 96ff97351fbdf5d2acdeaf781aea1577f2ff60f7)
License type: Valutazione, build 2021-01-21
License details: Cloud Zoo
Expires on: 2021-05-01
Windows 10.0.19041 SR0.0 or greater (Physical RAM: 7.4Gb)
Computer platform: LAPTOP - Plugged in [100% battery remaining]
Standard graphics configuration.
Primary display and OpenGL: Intel® HD Graphics 620 (Intel) Memory: 1GB, Driver date: 1-21-2020 (M-D-Y). OpenGL Ver: 4.6.0 - Build 26.20.100.7810
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: Intel
Render version: 4.6
Shading Language: 4.60 - Build 26.20.100.7810
Driver Date: 1-21-2020
Driver Version: 26.20.100.7810
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.2.21021.7001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.2.21021.7001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.2.21021.7001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.2.21021.7001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.2.21021.7001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
Right now, I’m talking with someone from email support. I’ve been told to try to uncheck vray from plugins that rhino doesn’t support, but it didn’t work. Let me know if you have any suggest.
Thanks
Have you been using materials before crashes start happening?
Actually. I wasn’t using vray at all, but “current render plugin” was set on “vray for rhino”. Right now, it seems to work, so I guess Rhino had to restart to upload the uncheck. I hope it won’t crush again. Thanks for your help
My question was specifically about using the Rhino materials, so with the current render plug-in.
I’ve been trying to ameliorate the rendering experience, but if it all now seems to work after the restart of Rhino then I won’t bother you more (: