Rhino 7 freezing/crashing when switching display modes

Rhino Rhino for Windows
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1

Hi all -

I seem to be having a new issue where rhino freezes and or crashes when simply switching display modes (wireframe to shades for instance). I rolled back an NVIDIA driver update and that didn’t help.
Any suggestions? System info below.

Rhino 7 SR34 2023-9-24 (Rhino 7, 7.34.23267.11001, Git hash:master @ a37d83041828484840f2448d5b3e3770e46694f9)
License type: Commercial, build 2023-09-24
License details: Cloud Zoo

Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 64Gb)

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 3090 (NVidia) Memory: 24GB, Driver date: 10-4-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 537.58
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port 0

Secondary graphics devices.
Intel(R) UHD Graphics 770 (Intel) Memory: 1GB, Driver date: 2-3-2022 (M-D-Y).
> Integrated graphics device with 4 adapter port(s)
- There are no monitors attached to this device!

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 10-4-2023
Driver Version: 31.0.15.3758
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 24 GB

Rhino plugins that do not ship with Rhino
C:\Users\BrianStudioPC\AppData\Roaming\McNeel\Rhinoceros\7.0\Plug-ins\SpeckleRhino2 (8dd5f30b-a13d-4a24-abdc-3e05c8c87143)\SpeckleConnectorRhino.rhp “SpeckleConnectorRhino” 2.16.3.12311
C:\Program Files\Doliwa Workshop\Rhino Nature\Rhino Nature.rhp “Rhino Nature” 1.0.2.42286
C:\Users\BrianStudioPC\AppData\Roaming\McNeel\Rhinoceros\7.0\Plug-ins\KeyShot12RhinoPlugin (78243fe3-17a0-4865-b713-88b4c224c48c)\1.1.0.0\KeyShot2023RhinoPlugin\Rhino 7\KeyShot2023RhinoPlugin.rhp “KeyShot12RhinoPlugin” 1.0.0.0
C:\Users\BrianStudioPC\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\Iris\0.7.1\Iris.V7.rhp “Iris” 1.0.0.0
C:\Users\BrianStudioPC\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\SubstanceImporter\2.0.3\Substance.Win.rhp “SubstanceImporter” 2.0.3.0
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros\V7\VRayForRhino.rhp “V-Ray for Rhino”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.34.23267.11001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.34.23267.11001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.34.23267.11001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Users\BrianStudioPC\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\PanelingTools\2021.3.2.446\PanelingTools.rhp “PanelingTools”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.34.23267.11001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.34.23267.11001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

2

Hello- please disable, in Options > Plug-ins page, all the plug-ins listed under ‘Plug-ins that do not ship with Rhino’ in your SystemInfo. Close and re-open Rhino. Does Rhino behave better? If so, re-enable the plug-ins one at a time, and see if you can find the one that causes the problem.

-Pascal

3

Gave that a go Pascal, but no luck.

4

May be an issue with the specific file, but I can’t fathom what it would be. It was fine earlier today.

5

Hi Brian -

I’m not seeing any crash reports from you. Does the crash reporter pop up?

I suppose that would be a very quick test. Create a box in a new file from a factory-default template and switch display mode. If that works fine, perhaps you can post the file here or send to tech@mcneel.com?
-wim

6

Hi Wim -

Ok… It’s not officially crashing, but seizing up to where I need to force quit Rhino.
Seems to definitely be file related. I’ll send it to the address you provided. Thanks!
-B