Hello,
I have a Dell Inspiron with Intel Core 17 processing, and Intel Irisxe Max Graphics. I am working with a rather large file, but my Rhino keeps crashing, showing the “Not Responding” whenever I save or open, or even just do any command. Can anyone help me diagnose what the problem is? I do not have vRay as an option for a plug-in so I know it’s not that.
Run the SystemInfo command in Rhino and copy the results here.
How large is the file? How many objects? Are you using blocks?
Which display mode are you using - Wireframe, Shaded, Rendered, Ghosted, etc?
Rhino 7 SR10 2021-9-13 (Rhino 7, 7.10.21256.17001, Git hash:master @ 68677dc86520a0de9485d8b8fa2e841e757733f3)
License type: Educational, build 2021-09-13
License details: Cloud Zoo
Windows 10.0.19043 SR0.0 or greater (Physical RAM: 16Gb)
Computer platform: LAPTOP - Unplugged [58% battery remaining] ~114 minutes left
Hybrid graphics configuration.
Primary display: Intel(R) Iris(R) Xe Graphics (Intel) Memory: 1GB, Driver date: 6-24-2021 (M-D-Y).
> Integrated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: Intel(R) Iris(R) Xe MAX Graphics (Intel) Memory: 1GB, Driver date: 6-24-2021 (M-D-Y). OpenGL Ver: 4.6.0 - Build 27.20.100.9749
> Integrated (slow!) graphics device with 0 adapter port(s)
- There are no monitors attached to this device. Laptop lid is probably closed
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: Intel
Render version: 4.6
Shading Language: 4.60 - Build 27.20.100.9749
Driver Date: 6-24-2021
Driver Version: 27.20.100.9749
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.10.21256.17001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.10.21256.17001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.10.21256.17001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.10.21256.17001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.10.21256.17001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
I am using Shaded and Wireframe for the display mode. The file size is 674 MB. When I press "SelAll) I have 80 points, 3441 curves, 91 surfaces, 1235 polysurfaces, 224 extrusion. I should also mention that I am working off a CAD file that I imported into Rhino so that I could use the linework.
Hi -
It’s not clear from that description if Rhino actually crashes and brings up the crash reporter or if it merely becomes unresponsive. Does it also happen when you start a new file from a factory-default template and just create a few boxes?
The GPU in your machine is not suitable to be running Rhino 7 and a larger file with many curves is likely to be unresponsive.
-wim
Hi @wim
Rhino will become unresponsive and usually am able to wait it out and it will start to work again. But then eventually it will again become unresponsive. There have been a few times where it has forced itself to quit after being unresponsive. I tried copying the project into a new file and the lagging somewhat stopped, but the “Not Responding” signal will still pop up when I try to save it. If I start a new file and just create a few boxes, it does not crash and I do not experience the “Not Responding” signal does not pop up.
So if my GPU is not suitable, what should I do? Am I able to download something to help it? Or is my laptop just completely useless? I am meant to be using Rhino everyday for school.
Also, the crash report will not present itself, but my computer will show a dialog box saying "Wait for the program to Respond or Close the Program.
Hi -
Generally, you can’t change the GPU of a laptop and you’d have to get a better one. The recommended system requirements can be found here:
Other than that, you could try to divide your project into several smaller parts and use worksessions to load parts when needed. Also, if you have many objects that you need as reference only, you could extract their render meshes and join them into a single mesh object.
-wim
@wim-
Thank you for your help.