The issue has happened for weeks already and so often within a day. The freeze I am pretty sure did not cause by some complicated commands but just zoom in/out, simple line works, etc. I need to do a hard restart of the pc everytime because I can’t even move my mouse
The windows system is up to date and the graphics drivers are as well.
I tried to reinstall the Rhino 7/6 but it did not fix the problem
It never freezes my pc when I was using Adobe/Revit just rhino!!!
Asking for the help!!!
Run the Rhino SystemInfo command and post the results.
According to that, your monitor is not connected to your proper video card
How can I make sure or connect to the proper video card???
Rhino 7 SR9 2021-8-10 (Rhino 7, 7.9.21222.15001, Git hash:master @ 190335c3fb65efe86c302714a8959a7dadfe667b)
License type: Educational, build 2021-08-10
License details: Stand-Alone
Windows 10.0.19043 SR0.0 or greater (Physical RAM: 32Gb)
Computer platform: DESKTOP
Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 2070 (NVidia) Memory: 8GB, Driver date: 8-5-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 471.68
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 8-5-2021
Driver Version: 18.104.22.16868
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB
Rhino plugins that do not ship with Rhino
c:\Program Files\Solemma\ClimateStudio\bin\ClimateStudioRhino.rhp “ClimateStudioRhino” 1.0.7503.15789
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros\V7\VRayForRhino.rhp “V-Ray for Rhino”
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.9.21222.15001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.9.21222.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.9.21222.15001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.9.21222.15001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.9.21222.15001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
Hello - I would block Vray and ClimateStudio in Options > Plug-ins page, close Rhino, and then start it up again. Any different?
The freeze situation seems didn’t happen after climatestudio has been blocked but what if I have to use it later ??
Does that mean that Rhino still froze after connecting the monitor to the GeForce and a reboot without blocking any plug-ins? If that is the case, you will have to contact Solemma for support with their plug-in.