Rhino 6 starts up normally. However, when I zoom or move the view port, the whole application hangs.
In addition, it just hangs if I attempt to make any command.
Sounds like a graphic card/driver problem. Can you start Rhino in safe mode without it crashing? Have you tried updating your video drivers?
Hi! Thanks for your reply. I am able to start rhino in safe mode without crashing, and I have already updated my drivers. am running nvidia gtx 1060
this is one of the plug-in load failures when i relaunch rhino 6 normally after a safe launch
Hello - can you please run the
SystemInfo command in a Rhino started normally - not Safe Mode - and paste the results here?
Rhino 6 SR11 2018-12-14 (Rhino 6, 6.11.18348.17061, Git hash:master @ 600b621e607cf5226a968db60d7ac9230541b94d)
Licence type: Evaluation, build 2018-12-14
License details: Cloud Zoo. In use by: Shi Yuan ()
Expires on: 2019-04-09
Windows 10.0 SR0.0 or greater (Physical RAM: 16Gb)
Machine name: LAPTOP-RJ3OQ9VA
GeForce GTX 1060/PCIe/SSE2 (OpenGL ver:4.6.0 NVIDIA 417.35)
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 12-11-2018
Driver Version: 184.108.40.2065
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 6 GB
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.11.18348.17061
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.11.18348.17061
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.11.18348.17061
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.11.18348.17061
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”
Thanks - nothing jumps out at me here - looks good to me.
Thank you! I am launching other graphics intensive programs to see if there are any issues with my graphics card. This computer is almost brand new- a month old, and I replaced my old laptop due to the same exact issue; rhino6 freezing in this manner and my graphics card not running properly.
Please make sure that Windows is fully up to date. It’s possible that it is not, on a new machine.
it definitely is up to date as I have been using rhino very smoothly for almost a month. And I have just updated all my drivers and windows as well.