R5 gobbles up R6 license


#1

We have about 15 R5 licenses here in the office, and 2 R6 upgrades. Apart from myself, everyone is still on R5, and no-one has R6 installed on their computers apart from me.

It appears that sometimes when a user launches R5 or checks out an R5 license for a laptop, Zoo serves one of the two dual R5/R6 licenses instead of the single R5 license. This prevents me from using R6 until our admin releases it.

Is there a work-around for this, or something that our admin can configure in Zoo? I have to admit that I have never even seen the Zoo interface, as I am merely a user. Will work with our admin on this, who is aware of the issue.

Thank you


Rhino 5 with Rhino 6 license
(Dale Fugier) #2

Hi @axa,

Yes, we’ve heard of this. I’ve logged the issue for consideration.

https://mcneel.myjetbrains.com/youtrack/issue/ZO-208

The current solution is to remove your Rhino 6 licenses from the (LAN) Zoo and add them to the Cloud Zoo

It’s possible that we could modify the (LAN) Zoo to always return a non-dual license before returning a dual license. The download of this is that if you start V5 and start V6, you could potentially tie up 2 licenses per user. Would this be acceptable?

– Dale


#3

Hi Dale,

thanks for getting back. With what you say about possibly modifying Zoo, do you mean that each instance of V5 would take up its own license? Or is this a typo (‘start v5 and start V6’)?

I’ll have a chat with my admin about the Cloud Zoo, which we have not tried yet.

For now, the best solution for us seem to be me permanently checking out a V6 license, I reckon.

Cheers


Rhino 5 with Rhino 6 license
#4

Is this issue fixed with Zoo 6 SR5?


(Dale Fugier) #5

Hi @axa,

No, this update does not address the issue we’ve discussed. There is still an internal discussion going on about how best to handle this.

– Dale


Rhino 5 with Rhino 6 license