Problem Rhino 6 Crash error on nvoglv64.dll

Hello everyone
It happens to me that Rhino 6 crashes and brings me back directly to the desktop after I try to rotate a window with an object (it does it to me on two different files with different objects between them).
If I install the nvdia drivers again and DO NOT restart the pc everything works perfectly and Rhino does not crash. As soon as I restart the pc and reopen the same file and I try to rotate the object in the viewport, Rhino freezes and after a few seconds I find myself on the desktop. If I open the event log it tells me that Rhino crashed due to nvoglv64.dll
I also tried to reinstall older drivers but there is nothing to do, it always repeats the same thing, as soon as the drivers are installed everything works, if then I restart the pc and open Rhino, it crashes in the same way if I try a rotation in the viewport.
The pc is an i7 10875H 32Gb RAM and RTX 2070 Super MAX-Q
S.O. Win11

Coul anyone help me?
Thanks

Hi Girone -
Please run the Rhino SystemInfo command and copy-paste the result here.
-wim

Rhino 6 SR35 2021-8-10 (Rhino 6, 6.35.21222.17001, Git hash:master @ 073ac7b225c67348731c6597127b9410126c3139)
License type: Commerciale, build 2021-08-10
License details: Cloud Zoo. In use by: girone ()

Windows 10.0.0 SR0.0 or greater (Physical RAM: 32Gb)
Machine name: MSI

Computer platform: LAPTOP - Unplugged [72% battery remaining] ~63 minutes left

Hybrid graphics configuration.
Primary display: Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 1-22-2020 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 2070 Super with Max-Q Design (NVidia) Memory: 8GB, Driver date: 1-28-2022 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 511.65
> Integrated acclerated graphics device with 4 adapter port(s)
- Video pass-through to primary display device

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: None
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 1-28-2022
Driver Version: 30.0.15.1165
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.35.21222.17001
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.35.21222.17001
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.35.21222.17001
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.35.21222.17001
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

anyones?

Your Intel drivers are two years old, even if you don’t want Rhino using it they should be updated. Is Windows up to date?

Now I’ve update all drivers and it crash same as before


Rhino 6 SR35 2021-8-10 (Rhino 6, 6.35.21222.17001, Git hash:master @ 073ac7b225c67348731c6597127b9410126c3139)
License type: Commerciale, build 2021-08-10
License details: Cloud Zoo. In use by: girone ()

Windows 10.0.0 SR0.0 or greater (Physical RAM: 32Gb)
Machine name: MSI

Computer platform: LAPTOP - Plugged in [77% battery remaining]

Hybrid graphics configuration.
Primary display: Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 1-22-2020 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 2070 Super with Max-Q Design (NVidia) Memory: 8GB, Driver date: 1-28-2022 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 511.65
> Integrated acclerated graphics device with 4 adapter port(s)
- Video pass-through to primary display device

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: None
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 1-28-2022
Driver Version: 30.0.15.1165
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.35.21222.17001
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.35.21222.17001
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.35.21222.17001
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.35.21222.17001
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

I just did the same test with a version of Rhino 5.0 and the result was the same, after a while I rotated the object in the viewport it crashed like the 6.0 version.
I also tried to make a new scene with many polygonal spheres with high subdivision and even so after a while I rotated the object in the window, it crashed again.
I exclude that it is a polygon problem my 2070 is able to handle millions of polygons without problems, I think the problem is something else.
I also tried with 3DStudio Max set with OpenGL to manage a scene with 22 million polygons and it didn’t have any kind of problem

Yeah I dunno, you’ll probably need to talk to support more directly. You didn’t update the Intel drivers, there is a newer version available from dec '21, though I doubt it has anything really to do with it…

could you link me the new intel drivers?

Their automatic updater is here: Intel® Driver & Support Assistant

thank you

Hi Girone -

Could you please install the drivers again and not reboot the PC and get the Rhino SystemInfo and then reboot and, once again, get the Rhino SystemInfo data. We are wondering if there is anything different between those two reports…
-wim

OK this is Sysy info BEFORE reboot (and Rhino won’t crash)

Rhino 6 SR35 2021-8-10 (Rhino 6, 6.35.21222.17001, Git hash:master @ 073ac7b225c67348731c6597127b9410126c3139)
License type: Commerciale, build 2021-08-10
License details: Cloud Zoo. In use by: girone ()

Windows 10.0.0 SR0.0 or greater (Physical RAM: 32Gb)
Machine name: MSI

Computer platform: LAPTOP - Plugged in [95% battery remaining]

Hybrid graphics configuration.
Primary display: Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 1-22-2020 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 2070 Super with Max-Q Design (NVidia) Memory: 8GB, Driver date: 1-28-2022 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 511.65
> Integrated acclerated graphics device with 4 adapter port(s)
- Video pass-through to primary display device

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: None
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 1-28-2022
Driver Version: 30.0.15.1165
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.35.21222.17001
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.35.21222.17001
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.35.21222.17001
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.35.21222.17001
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

and this is Rhino AFTER reboot (barely crash)

Rhino 6 SR35 2021-8-10 (Rhino 6, 6.35.21222.17001, Git hash:master @ 073ac7b225c67348731c6597127b9410126c3139)
License type: Commerciale, build 2021-08-10
License details: Cloud Zoo. In use by: girone ()

Windows 10.0.0 SR0.0 or greater (Physical RAM: 32Gb)
Machine name: MSI

Computer platform: LAPTOP - Plugged in [95% battery remaining]

Hybrid graphics configuration.
Primary display: Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 1-22-2020 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 2070 Super with Max-Q Design (NVidia) Memory: 8GB, Driver date: 1-28-2022 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 511.65
> Integrated acclerated graphics device with 4 adapter port(s)
- Video pass-through to primary display device

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: None
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 1-28-2022
Driver Version: 30.0.15.1165
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.35.21222.17001
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.35.21222.17001
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.35.21222.17001
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.35.21222.17001
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

as you can see they’re the same