Package Manager 403 error

Hi All,

I’m trying to install plug-ins for Rhino using the package manager and I get an error message reading “App returned 403 but the error couldn’t be deserialzied”. Has anyone here run into this issue before?

Any advice on how to resolve this would be appreciated.

Thanks!

David

Hi David, I just did a quick test on my mac and not able to repeat.

Can you provide your systeminfo (type SystemInfo in the Rhino command line)

Thanks

Hi Japhy,

Here’s the system info and my operating system is Windows 11.

Rhino 7 SR19 2022-6-14 (Rhino 7, 7.19.22165.13001, Git hash:master @ 303aecd3f1907d87fe49f88f695c02fb790b1e31)

License type: Commercial, build 2022-06-14

License details: Cloud Zoo

Windows 10 (10.0.22000 SR0.0) or greater (Physical RAM: 64Gb)

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Hybrid graphics configuration.

Primary display: Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 2-3-2022 (M-D-Y).

Integrated graphics device with 4 adapter port(s)

  • Windows Main Display is laptop’s integrated screen or built-in port

Primary OpenGL: NVIDIA RTX A5000 Laptop GPU (NVidia) Memory: 16GB, Driver date: 7-12-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 471.41

Integrated accelerated graphics device with 4 adapter port(s)

  • Video pass-through to primary display device

Secondary graphics devices.

Citrix Indirect Display Adapter (Citrix Systems Inc.) Memory: 0MB, Driver date: 1-23-2019 (M-D-Y).

External USB display device with 8 adapter port(s)

  • There are no monitors attached to this device. Laptop lid is probably closed

OpenGL Settings

Safe mode: Off

Use accelerated hardware modes: On

Redraw scene when viewports are exposed: On

Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x

Mip Map Filtering: Linear

Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation

Render version: 4.6

Shading Language: 4.60 NVIDIA

Driver Date: 7-12-2021

Driver Version: 30.0.14.7141

Maximum Texture size: 32768 x 32768

Z-Buffer depth: 24 bits

Maximum Viewport size: 32768 x 32768

Total Video Memory: 16 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino

C:\Program Files\Rhino 7\Plug-ins\RhinoBonusTools.rhp “Rhino Bonus Tools”

C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.19.22165.13001

C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”

C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.19.22165.13001

C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.19.22165.13001

C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”

C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”

C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.19.22165.13001

C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.19.22165.13001

C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”

C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

~WRD000.jpg

Any update on this issue? Because I’m having the same problem when trying to install Beaver v1.0.2.

My SystemInfo is:

Rhino 7 SR26 2023-1-9 (Rhino 7, 7.26.23009.07001, Git hash:master @ 92abcf7c453c78a236526390d91d0ac1f6779143)
License type: Commercial, build 2023-01-09
License details: Cloud Zoo

Windows 10 (10.0.19044 SR0.0) or greater (Physical RAM: 32Gb)

Computer platform: LAPTOP - Plugged in [96% battery remaining]

Hybrid graphics configuration.
Primary display: Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 1-20-2022 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
- Secondary monitor attached to adapter port #1
Primary OpenGL: NVIDIA Quadro P520 (NVidia) Memory: 2GB, Driver date: 12-13-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 472.91
> Integrated accelerated graphics device (shares primary device ports)
- Video pass-through to primary display device

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 12-13-2021
Driver Version: 30.0.14.7291
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 2 GB

Rhino plugins that do not ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Karamba_1_x_x_Rhino6Plugin.rhp “Karamba_1_x_x”
C:\Users\IJJ123\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\ggKaramba\0.2.10.0\ggKaramba.rhp “ggKarambaIFC” 0.2.10.0
C:\Users\IJJ123\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\Karamba3D\2.2.0.171\Karamba3D_LicensePlugin_Rhino7.rhp “Karamba3DLicense”
C:\Users\IJJ123\AppData\Roaming\McNeel\Rhinoceros\7.0\Plug-ins\TeDAsharp (ce983e9d-72de-4a79-8832-7c374e6e26de)\0.1.0.0\TeDaSharp_050.rhp “TeDAsharp” 0.1.0.0

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 7\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\Alerter.rhp “Alerter”
C:\Program Files\Rhino 7\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

Me too, the same problem “App returned 403 but the error couldn’t be deserialsed”, so I need your help. I will wait for your answer. Thanks.