Notes don't display in file manager preview

When browsing either with Rhino open command or windows explorer, the notes stored in a model used to be displayed in the preview panel when a 3dm file was selected.
I remember having in the past a preview of the model when the file was selected. Later the preview was displaying the notes instead.

I noticed that none of my models are displaying neither the notes or the model preview anymore. I found this to be a really useful feature because I write notes all the time. Not sure what happened but they don’t display anymore … any idea why?

Hi Juan - is this V5, or 6 or both? You just see ‘no preview available’ in the preview window?

-Pascal

Hi Pascal. It’s version 5 (latest). Your are correct, “no preview available”.
EDIT: I forgot to mention that the thumbnails display fine in Rhino’s startup screen.

Any findings @pascal ?

Hi Juan there’s info here -

https://wiki.mcneel.com/rhino/filepreviewsmissing

but I am not sure that is for Windows 10. Hold on a bit more.

-Pascal

It probably is. I’m in windows 8.1 and I get this error …
It’s odd because as I mentioned in my OP I remember having in the past a preview of the model when the file was selected. More recently (maybe the last year or two), the preview was displaying the notes instead.

error

Hi Juan - you might try a Repair on the Rhino installation in Control panel > Programs and Features… I’m still asking, here.

There is some info here -

http://www.eassos.com/how-to/fix-error-code-0x80070005.php#01

are you logged in as Administrator?

-Pascal

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Thanks a lot @pascal The repair worked, I can see both the preview and the notes. I’m a happy camper … :slight_smile:

Oh! Good. That was somewhat a shot in the dark…

-Pascal

Well, keep shooting like that, ha ha

I tried all the method mentioned in the guide but none of them worked. Perhaps, it’s outdated.

At last, this guide https://validedge.com/windows-update-error-0x80070005/ helped me up to a great extent.