Hello
I upgraded Rhino 5.2.2, I bought a license number and when I open Rhino I can not save my files. How should I do it?
Please
We believe there may be a problem in the 5.2.2 license validation system and we are working to release a fix for this shortly. In the meantime, please run the _ValidateLicense
command (even if you have already validated previously). Validate your license, then please restart Rhino.
Sorry but where I can find the command _ValidateLicence? Which menu?
@jpbazin Before you type anything, we would like to gather a bit more information, so we can perhaps fix the bug on our end.
@brian Can you please help this user? I think this might be a case you should look into and get more information.
Yes. I’ll take this to a private message…
Hi @jpbazin,
It appears that you were able to validate your license successfully about 4 hours ago.
Please try this:
- Close Rhino for Mac (⌘Q)
- Start Rhino for Mac
Is Rhino able to save?
Hi Brian
Thank you to help me!
Excuse me purpose Yesterday I was not available, but now I can retest Rhino. It is the same problem when I quite Rhino and I open I can not be saved……
Brian
The problem is over ;))
I finally manage my problem by le menu help > validateLicence> popup validate > etc…
But I think that not easy
Thank a lot