My Rhino 7 for Mac crashes when I render my 3D models

[isabela.dean]

Hi

I am using Rhino 7 as a student for DVC. When I try to render any of my digital models’ rhino crashes. I have tried reinstalling Rhino but it still doesn’t work. I need help urgently as the project is due soon.

Thank you

[rene3 (Rene)]

Yes, HELP, I also have urgent deadlines and since last update Rhino crashes continuously. Terminal window shows this as last odd error…

Jun 11 11:32:06 Rhinoceros[24021] : kvImagePrintDiagnosticsToConsole: vImageConverter: kCGBitmapByteOrder16Little is not allowed on 8-bit images with pixel size of 32 bits.

[BrianJ (Brian James)]

Hi @isabela.dean,

Can you post a 3dm file that crashes please when you run the Render command and also post the results of your SystemInfo command run in Rhino 7? You can email tech@mcneel.com if you don’t want to post these here. My guess is that a macOS update may help or that you have the problem due to a plugin you installed.

@rene3 Please provide the same if you still need help.

[isabela.dean]

1st Flower.3dm (4.3 MB)

Hi

My mac is on the latest maOS update. I have also tried rendering on a different mac, which also has the latest update, and after a day it started crashing when I rendered also.
I have also found that none of my rhino models render.

Thank you for your help

[BrianJ (Brian James)]

Please post the result of running the “SystemInfo” command in Rhino 7. Your file does not crash rendering it here in Rhino 7 for Mac. Did you also send in the crash report to McNeel? If so, was it from the email address you use for your forum account here?

[nathanletwory (Nathan 'jesterKing' Letwory)]

@isabela.dean you may want to try the steps from this reply

Program crashing whenever I try to render

Hey @chiaranottola, One thing that might help is deleting the Rhinoceros preferences. Try following these steps: Quit Rhino Open Finder Click Go > Go to Folder… in the menu bar Type/paste ~/Library/Preferences/com.mcneel.rhinoceros.7.plist and click ‘Go’ Copy the com.mcneel.rhinoceros.7.plist file somewhere as a backup Delete the file. Restart Rhino Additionally, could you please attach the above file here? I would like to take a look at why it might be causing the problem (assuming doing …

[isabela.dean]

Hi
Yes, I did send a report but I think I sent it from my other email, isabela.m.dean@gmail.com.
Here is the ‘SystemInfo’:

Rhino 7 SR7 2021-6-9 (Rhino 7, 7.7.21160.05002, Git hash:master @ d2161989109d5dacba531310b5d345ce6f4da9f6)
License type: Evaluation, build 2021-06-09
License details: Cloud Zoo
Expires on: 4467588-05-29

Apple Intel 64-bit macOS Version 11.4 (Build 20F71) (Physical RAM: 8Gb)
Mac Model Identifier: MacBookPro15,2
Language: en-AU (MacOS default)

Intel(R) Iris™ Plus Graphics 655 (OpenGL ver:4.1 INTEL-16.4.5)

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Intel Inc.
Render version: 4.1
Shading Language: 4.10
Maximum Texture size: 16384 x 16384
Z-Buffer depth: n/a
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1536 MB
Graphics: Intel Iris Plus Graphics 655
Displays: Color LCD (256dpi 2x), LEN P24q-20 (123dpi 1x)

Graphics processors
Intel Iris Plus Graphics 655 (1536 MB)
Color LCD (1440 x 900)
LEN P24q-20 (2560 x 1440 @ 60.00Hz)

USB devices
VIA Labs, Inc. : USB3.0 Hub
VIA Labs, Inc. : USB Keyboard
Apple Inc.: Touch Bar Backlight
Apple Inc.: Touch Bar Display
Apple Inc.: Apple Internal Keyboard / Trackpad
Apple: Headset
Apple Inc.: Ambient Light Sensor
Apple Inc.: FaceTime HD Camera (Built-in)
Apple Inc.: Apple T2 Controller

Bluetooth devices
Nordic Semiconductor:

Third party kernel extensions
None

Third party plugins
/usr/lib/swift/libswiftCore.dylib
/usr/lib/swift/libswiftCoreFoundation.dylib
/usr/lib/swift/libswiftCoreGraphics.dylib
/usr/lib/swift/libswiftDarwin.dylib
/usr/lib/swift/libswiftDispatch.dylib
/usr/lib/swift/libswiftFoundation.dylib
/usr/lib/swift/libswiftIOKit.dylib
/usr/lib/swift/libswiftOSLog.dylib
/usr/lib/swift/libswiftObjectiveC.dylib
/usr/lib/swift/libswiftXPC.dylib
/usr/lib/swift/libswiftos.dylib
/usr/lib/swift/libswiftAppKit.dylib
/usr/lib/swift/libswiftCloudKit.dylib
/usr/lib/swift/libswiftContacts.dylib
/usr/lib/swift/libswiftCoreData.dylib
/usr/lib/swift/libswiftCoreImage.dylib
/usr/lib/swift/libswiftCoreLocation.dylib
/usr/lib/swift/libswiftMetal.dylib
/usr/lib/swift/libswiftQuartzCore.dylib
/usr/lib/swift/libswiftUniformTypeIdentifiers.dylib
/usr/lib/swift/libswiftsimd.dylib
/usr/lib/swift/libswiftAccelerate.dylib
/usr/lib/log/liblog_network.dylib

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
/Applications/Rhino 7.app/Contents/PlugIns/NamedSnapshots.rhp “Snapshots” 7.7.21160.1002
/Applications/Rhino 7.app/Contents/PlugIns/PanelingTools.rhp “PanelingTools” 7.7.21160.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhMaterialEditor.framework “Renderer Development Kit” 7.7.21160.1002
/Applications/Rhino 7.app/Contents/PlugIns/Displacement.rhp “Displacement” 7.7.21160.1002
/Applications/Rhino 7.app/Contents/PlugIns/RhinoRender.rhp “Legacy Rhino Render” 7.7.21160.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Commands.rhp “Commands” 7.7.21160.5002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_OBJ.rhp “Import_OBJ” 7.7.21160.5002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_XAML.rhp “export_xaml” 7.7.21160.5002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/QuadRemesh.rhp “QuadRemesh” 7.7.21160.5002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_OBJ.rhp “export_OBJ” 7.7.21160.5002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RDK_EtoUI.rhp “RDK_EtoUI” 7.7.21160.5002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_SVG.rhp “Export SVG” 7.7.21160.5002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/MeshCommands.rhp “MeshCommands” 7.7.21160.5002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_DAE.rhp “Export_DAE” 7.7.21160.5002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_PDF.rhp “PDF Export” 7.7.21160.5002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_IGES.rhp “IGES Export Plug-in” 7.7.21160.5002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_SVG.rhp “Import_SVG” 7.7.21160.5002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/BlockEdit.rhp “BlockEdit” 7.7.21160.5002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_AMF.rhp “Export_AMF” 7.7.21160.5002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoRenderCycles.rhp “Rhino Render” 7.7.21160.5002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/import_DST.rhp “Import_DST” 7.7.21160.5002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_PLY.rhp “PLY - Polygon File Format Export” 7.7.21160.5002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_AMF.rhp “Import_AMF” 7.7.21160.5002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCycles.rhp “RhinoCycles” 7.7.21160.5002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoDLR_Python.rhp “IronPython” 7.7.21160.5002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/GrasshopperPlugin.rhp “Grasshopper” 7.7.21160.5002

Thank you for your help

[isabela.dean]

Hi

Thank you so much! It worked. A huge relief.

[nathanletwory (Nathan 'jesterKing' Letwory)]

Enjoy Rhino!