I’m having trouble with Rhino 7. I downloaded the trial version but when I click on ‘new model’ or try to open an existing rhino file I have, it crashes immediately. I downloaded rhino 6 to see if such a problem occurs but no problem there.
1 Like
Hi - please run the Rhino SystemInfo command and copy-paste the result here.
-wim
Rhino 7 SR2 2021-1-12 (Rhino 7, 7.2.21012.11002, Git hash:master @ 2f08cf516ffc716c4c4a369abf7625798ef79bca)
License type: Evaluation, build 2021-01-12
License details: Stand-Alone
Expires on: 2021-04-15
Apple Intel 64-bit macOS Version 10.15.6 (Build 19G2021) (Physical RAM: 16Gb)
Mac Model Identifier: MacBookPro11,4
Language: en-TR (MacOS default)
Intel Iris Pro OpenGL Engine (OpenGL ver:4.1 INTEL-14.7.8)
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: Intel Inc.
Render version: 4.1
Shading Language: 4.10
Maximum Texture size: 16384 x 16384
Z-Buffer depth: n/a
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1536 MB
Graphics: Intel Iris Pro
Displays: Color LCD (221dpi 2x)
Graphics processors
Intel Iris Pro (1536 MB)
Color LCD (1440 x 900)
USB devices
Apple Inc.: Apple Internal Keyboard / Trackpad
Broadcom Corp.: Bluetooth USB Host Controller
Bluetooth devices
None
Third party kernel extensions
None
Third party plugins
/usr/lib/swift/libswiftCore.dylib
/usr/lib/swift/libswiftCoreFoundation.dylib
/usr/lib/swift/libswiftCoreGraphics.dylib
/usr/lib/swift/libswiftDarwin.dylib
/usr/lib/swift/libswiftDispatch.dylib
/usr/lib/swift/libswiftFoundation.dylib
/usr/lib/swift/libswiftIOKit.dylib
/usr/lib/swift/libswiftObjectiveC.dylib
/usr/lib/swift/libswiftXPC.dylib
/usr/lib/swift/libswiftCryptoTokenKit.dylib
/usr/lib/swift/libswiftos.dylib
/usr/lib/log/liblog_network.dylib
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
/Applications/Rhino 7.app/Contents/Frameworks/RhMaterialEditor.framework “Renderer Development Kit” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Commands.rhp “Commands” 7.2.21012.11002
/Applications/Rhino 7.app/Contents/PlugIns/NamedSnapshots.rhp “Snapshots” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_OBJ.rhp “Import_OBJ” 7.2.21012.11002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_XAML.rhp “export_xaml” 7.2.21012.11002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/QuadRemesh.rhp “QuadRemesh” 7.2.21012.11002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_OBJ.rhp “export_OBJ” 7.2.21012.11002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RDK_EtoUI.rhp “RDK_EtoUI” 7.2.21012.11002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_SVG.rhp “Export SVG” 7.2.21012.11002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/MeshCommands.rhp “MeshCommands” 7.2.21012.11002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_DAE.rhp “Export_DAE” 7.2.21012.11002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_PDF.rhp “PDF Export” 7.2.21012.11002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_IGES.rhp “IGES Export Plug-in” 7.2.21012.11002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_SVG.rhp “Import_SVG” 7.2.21012.11002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/BlockEdit.rhp “BlockEdit” 7.2.21012.11002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export_AMF.rhp “Export_AMF” 7.2.21012.11002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoRenderCycles.rhp “Rhino Render” 7.2.21012.11002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/import_DST.rhp “Import_DST” 7.2.21012.11002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export_PLY.rhp “PLY - Polygon File Format Export” 7.2.21012.11002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import_AMF.rhp “Import_AMF” 7.2.21012.11002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCycles.rhp “RhinoCycles” 7.2.21012.11002
/Applications/Rhino 7.app/Contents/PlugIns/export_SKP.rhp “SketchUp Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Export_UDO.rhp “Moray Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/import_RAW.rhp “RAW Triangle Import” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Import_DGN.rhp “MicroStation file import: import_DGN” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/import_VRML.rhp “VRML Import” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/AnimationTools.rhp “AnimationTools” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Import_WAMIT.rhp “WAMIT import” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/NamedPositions.rhp “Named Position” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/import_SKP.rhp “SketchUp Import” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Export_RAW.rhp “Raw Triangles Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/MPlane.rhp “MPlane” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Export_XGL.rhp “XGL Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/RhinoRender.rhp “Legacy Rhino Render” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Export_CD.rhp “Cult3D Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/export_LWO.rhp “Lightwave Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/export_SLC.rhp “SLC Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/import_3MF.rhp “import_3MF” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/export_STEP.rhp “STEP Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/export_3MF.rhp “export_3MF” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Export_WAMIT.rhp “WAMIT Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Import_SLC.rhp “SLC Import” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Import_OFF.rhp “OFF Import” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Squish.rhp “Squish” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Export_X_T.rhp “Parasolid Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/RhinoBonusTools.rhp “Rhino Bonus Tools” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/RhinoLabsTools.rhp “Rhino Labs Tools” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Import_M.rhp “Import_M” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Import_X.rhp “X Import” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/import_IGES.rhp “IGES Import Plug-in” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/export_AI.rhp “Adobe Illustrator Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/export_ACAD.rhp “AutoCAD file export : export_ACAD” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Displacement.rhp “Displacement” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/import_LWO.rhp “Lightwave Import” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/export_SAT.rhp “ACIS Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Export_CSV.rhp “Comma Separated Value Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/import_PDF.rhp “PDFReader” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/export_STL.rhp “STL Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/import_VDA.rhp “VDA Import” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/import_STEP.rhp “STEP Import” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/export_FBX.rhp “Export_FBX” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Import_SolidWorks.rhp “Solidworks Import” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/import_STL.rhp “STL Import” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Export_RIB.rhp “Renderman Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/import_FBX.rhp “Import_FBX” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/export_Points.rhp “Points Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/export_VDA.rhp “VDA Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/import_ACAD.rhp “AutoCAD file import: import_ACAD” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Export_X.rhp “X Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/CreaseAngle.rhp “CreaseAngle” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/export_3DS.rhp “3D Studio Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/import_PLY.rhp “PLY - Polygon File Format Import” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/MeshTools.rhp “MeshTools” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/import_Points.rhp “Points Import” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/PanelingTools.rhp “PanelingTools” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/MeshFromPoints.rhp “MeshFromPoints” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/export_VRML.rhp “VRML/X3D Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Import_GTS.rhp “GTS Triangle Import” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/SolidTools.rhp “SolidTools” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Export_GTS.rhp “GTS Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/PlugIns/Export_POV.rhp “POV-Ray Export” 7.2.21012.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoDLR_Python.rhp “IronPython” 7.2.21012.11002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/GrasshopperPlugin.rhp “Grasshopper” 7.2.21012.11002
Your SystemInfo shows only an Intel Iris GPU which may not be enough to open and display your model in Rhino 7 but if you could update your macOS to the last version of Catalina that would be worth a try. Can you provide one of the models that doesn’t open? Also post your SystemInfo from Rhino 6 as well please.
I deleted rhino 6 to run rhino 7. I am updating my laptop now, will try again soon. Where do I send you the model from?
Rhino 6 for Mac doesn’t need to be removed to run Rhino 7 for Mac and it won’t replace it in Applications if you own a Rhino 6 license you can download it again here https://www.rhino3d.com/download/ in the Archives section. I was hoping to spot a difference there in the system info. You can use https://www.rhino3d.com/upload to upload any file larger than you could post here or email to tech@mcneel.com.
I have updated my computer, looks like that helps cause it hasn’t crashed so far. I’ll be back here if I have problems further on. Thank you
Glad to hear it!
It still crashes, but now after I click on the file I want to work on -before it did not even allow me to click anywhere and just crashed immediately-. Sometimes it takes 5-6 minutes before it crashes but eventually, it does.
I’m sorry to hear you are still crashing. Is Rhino fully crashing or just hanging indefinitely, requiring a Force Quit?
You might try updating to the most recent Service Release to see if that changes anything. We just shipping 7.3 and there are some stability improvements.
It fully crashes, I am not even able to open my existing files now even though I tried deleting and redownloading rhino and now have the latest version.
That still sounds quite frustrating. Can you please try one more thing? If you are able to launch Rhino and start a new modeling window, please try navigating to Rhino 7 > Preferences > General and switching to Service Release Candidates. We’ve done some work in the upcoming Release Candidate (slated for release quite soon we hope) that we hope will solve your issue 
.
You’ll need to Check for Updates again. Any better?
Hi Dan, i’ve a similar but not the same problem, i have a trial expired version but i cannot either open and see any 3d file, even 3dm. Have already update but no joy. Do you have any suggest? see below infos.
thank you for any help
Rhino 7 SR16 2022-3-8 (Rhino 7, 7.16.22067.13002, Git hash:master @ aa7902c94c5aa33511e60d30f82b636be43bc85f)
License type: Non definito, build 2022-03-08
License details: Stand-Alone
Apple macOS Versione 11.6 (Build 20G165) (Physical RAM: 8Gb)
Rhino is running in Rosetta2 on Apple Silicon
Mac Model Identifier: MacBookPro17,1
Language: it-IT (MacOS default)
Apple M1 (OpenGL ver:4.1 Metal - 71.7.1)
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: Apple
Render version: 4.1
Shading Language: 4.10
Maximum Texture size: 16384 x 16384
Z-Buffer depth: n/a
Maximum Viewport size: 16384 x 16384
Total Video Memory: 5461 MB
Graphics: Apple M1
Displays: Unknown (227dpi 2x)
Graphics processors
Apple M1
Color LCD (1280 x 800 @ 60.00Hz)
USB devices
None
Bluetooth devices
None
Third party kernel extensions
None
Third party plugins
/usr/libexec/rosetta/runtime
/Library/Apple/usr/libexec/oah/libRosettaRuntime
/usr/lib/swift/libswiftCore.dylib
/usr/lib/swift/libswiftCoreFoundation.dylib
/usr/lib/swift/libswiftCoreGraphics.dylib
/usr/lib/swift/libswiftDarwin.dylib
/usr/lib/swift/libswiftDispatch.dylib
/usr/lib/swift/libswiftFoundation.dylib
/usr/lib/swift/libswiftIOKit.dylib
/usr/lib/swift/libswiftOSLog.dylib
/usr/lib/swift/libswiftObjectiveC.dylib
/usr/lib/swift/libswiftXPC.dylib
/usr/lib/swift/libswiftos.dylib
/usr/lib/swift/libswiftAppKit.dylib
/usr/lib/swift/libswiftCloudKit.dylib
/usr/lib/swift/libswiftContacts.dylib
/usr/lib/swift/libswiftCoreData.dylib
/usr/lib/swift/libswiftCoreImage.dylib
/usr/lib/swift/libswiftCoreLocation.dylib
/usr/lib/swift/libswiftMetal.dylib
/usr/lib/swift/libswiftQuartzCore.dylib
/usr/lib/swift/libswiftUniformTypeIdentifiers.dylib
/usr/lib/swift/libswiftsimd.dylib
/usr/lib/swift/libswiftAccelerate.dylib
/usr/lib/log/liblog_network.dylib
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
/Applications/Rhino 7.app/Contents/PlugIns/PanelingTools.rhp “PanelingTools” 7.16.22067.1002
/Applications/Rhino 7.app/Contents/PlugIns/Displacement.rhp “Displacement” 7.16.22067.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhMaterialEditor.framework “Renderer Development Kit” 7.16.22067.1002
/Applications/Rhino 7.app/Contents/PlugIns/NamedSnapshots.rhp “Snapshots” 7.16.22067.1002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Commands.rhp “Commands” 7.16.22067.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoRenderCycles.rhp “Rhino Render” 7.16.22067.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RDK_EtoUI.rhp “RDK_EtoUI” 7.16.22067.13002
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCycles.rhp “RhinoCycles” 7.16.22067.13002
Hi Enrico-
It’s unclear to me what exactly you are experiencing (this thread is a bit old), but this thread is reporting a crash when attempting to open a model. Is that what you’re experiencing? Rhino crashing?
see any 3d file
Based on this, I would speculate that you are experiencing a display issue (this is just a guess). If I’m not correct, please let me know.
I would suggest you try updating to macOS Monterey 12.3 (or later). Please make sure you run a TimeMachine backup before doing this.
Hi Dan, have updated monterey but i have the same issue, any suggest, it is really sad cannot just open and see either 3dm files, thank you in advance
Hi Enrico-
I guess I’d repeat my question from a few weeks ago, since I’m unclear exactly what the behavior is. Can you please describe, in detail, the steps you are taking to reproduce the issue? Presume I know nothing about Rhino…sometimes the devil is in the details.
-Dan