Message: values can not be displayed


(DDC) #1

I uploaded model, but it behaves strange in shapediver viewer (model sofa). Sometimes it works good, but very often I am getting the message: “we are sorry results for these parameter values can not be displayed”.
Additionally, sometimes materials are loaded at the begining of the session, but after a while and after changing parameter, they dissapeared ( model is gray)


(Mathieu Huard) #2

How long do your model updates take in Grasshopper typically? It sounds like your model times out becomes it takes longer than the maximum allowed time.
About the materials not correctly displayed: did you make sure to hide all geometry in ShapeDiver except for the ShapeDiverDisplayGeometry components?


(DDC) #3

Probably computation time makes problem. All other geometry is hidden. Currently, on updated model version https://app.shapediver.com/m/sofa-vario2 it makes problem with the material 1 and “varijacija” 4 parameter. If I choose simple sofa model “varijacija” 2 it works better


(Mathieu Huard) #4

By inspecting your model with the API, I can see that there are a number of “Filter” components in your definition which are not hidden and contain heavy meshes:

I think they produce the material issues and also slow down your definition since the meshes have to be downloaded every time. I think if you hide them and reupload it, it should work much better.


(DDC) #5

Thank you. Its working better now!