Lost customization in a Factory Reset

I would like to address this and I will log some bugtrack items shortly. However, I wanted to come back to this issue because I still think we have a documentation problem here

…but before I do that, I wanted to ground-truth a couple things (which probably would have saved you quite a bit of time and I apologize that we didn’t address this faster).

First off, when you run the Reset command and select the Factory reset option

we always save a backup of your setting before the reset (I talked about this above and I’m repeating myself a little, so bear with me here) in a folder with the words backup YYYY-MM-DD-HH-MM-SS like this…

Now, as I sanity-check, I did the following in Rhino 8 for Mac:

  1. In Rhino 8 > Settings > Appearance, I set background color of my viewports to blue-ish.
  2. In Rhino 8 > Settings > Keyboard, I set the keyboard shortcut for Command+U to _Line.
  3. Started a new modeling window and tested my faux “customizations.” They work as expected.
  4. Ran the Reset command and to Factory Reset.
  5. Quit and Restarted Rhino and it’s back to factory defaults, as expected. Viewports are boringly not blue, and Command+U does nothing…all as expected.
  6. Ok, now imagine you want to get colors and keyboard shortcut back (a real stretch, I know :sweat_smile: )…so I Quit Rhino.
  7. In macOS Finder, I pressed Command+Shift+G to Go to Folder… and I entered ~/Library/Application Support/McNeel/Rhinoceros to open where Settings live (shown in the screenshot above).
  8. I selected the 8.0 folder and Trashed it (delete, drag to trash, whatever works for you).
  9. I selected the 8.0backup 2023-11-28-11-47-12 folder and renamed it to 8.0.
  10. Launched Rhino again. My viewports are blue-ish and Command+U runs the _Line command.

What I want to ask is: does this work for you? I hesitate to have you try it in case it doesn’t, but it really should.

Ok, let’s rewind again and go back to your idea:

It feels like what we need is a button (in the Reset dialog? somewhere else?) called Restore backup that essentially does what the above steps do. Are we on the same page? If so, I’ll get the ball rolling to make this happen in Rhino.

Ok, back to a harder problem: Documentation.

We are, as usual, behind on this and there’s too much out-dated and semi-useful or useless documentation that I can find…let’s take a look:

There are probably others. I’m working with others to see if we can clean this stuff up.

Finally, I just wanted to apologize, yet again, for all the hassle we caused here.

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